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We rely solely on the patronage of our customers and the positive things they have to say about their experiences with us. That’s why we’re linked to the three biggest online independent review centers so you can have your say, unedited and unaltered in any way.
See below for a selection of the great things people have to say about us, and if you want to add your own comment, you can so using any of the following links.
Earlier this year. I purchased a Breitling Navitimer Heritage Black Dial Steel watch, from SwissWatchExpo, and recently went back to purchase an Omega Speedmaster 57 Chronometer. I was served expertly by Ro, and he did a tremendous job answering my questions about selection, purchasing, and use of my amazing new time pieces. SWE is an excellent outfit with a top-notch website and great customer service. I would highly recommend SWE to anyone who is interested in a luxury time piece, and I will definitely be going back to them again for my future needs. SG
I had a very positive experience with Swiss Watch Expo’s staff, Ro and Jonathan. The online buying process was seamless, and the communication was just the right amount. I had a one-on-one instructional meeting with Romaine “Ro” Wright, the Senior Watch Specialist. Ro’s guidance and teaching style were invaluable and easy to follow. Thank you!
Ordered from the online store and extremely happy with my experience. Received my timepiece very quickly with fast shipping and arrived in great condition as seen in the pictures online. I will definitely be doing more business with SWE in the future.
Amazing customer service with fast shipping. My jewelry was amazing for pre owned. Would highly recommend
I had an excellent buying experience over the phone. All went smoothly with the transaction and my watch arrived promptly in perfect condition. I would not hesitate to purchase again!
A legit company. Bought a Rolex and it was as as described and the transaction went smoothly. Confirmed that it was a real Rolex with local watch dealer so all good.
2nd piece I’ve purchased with Swiss. Excellent service always 100% authentic. I will continue to do business with them it is stress free.
My experience with Swiss Watch Expo was excellent. The photos and presentation of the watch were great and it was even more amazing once it arrived. It was so clean, was represented perfectly and was exactly what I was looking for… plus I feel the price was quite fair. I recommend Swiss Watch Expo without reservation and will likely buy from them again. Great job and Thank you.
Great experience buying my watch from SWE. I’ll be back to purchase my next one
My experience with Swiss Watch Expo was excellent. The photos and presentation of the watch were great and it was even more amazing once it arrived. It was so clean, represented perfectly and exactly what I was looking for… plus, I feel the price was quite fair. I recommend Swiss Watch Expo without reservation and will likely buy from them again. Great job and Thank you.
Knowledgeable , patient
This is my third time purchasing from SWE in the last 3 years and I continue to be extremely happy with the service and watches.
Repeat customer. SWE is transparent and ethical. Traded for an Explorer; they failed to ship it on time and sent it next day air to correct the problem without me asking. The watch is perfect.
Seamless and watch is exactly as represented on the website. Very pleased.
Watch was delivered in condition as advertised, service was great. I would buy from them again.
Received my Rolex Day-Date today exactly as depicted on the SWE website and as discussed with Vlad before purchasing. Throughout the process I found SWE to be very responsive and detailed in providing me instructions and status of purchase and delivery. I traded in a 2017 Rolex Datejust and received the same offer as I got from a local authorized Rolex dealer. This Day-Date was described as "Mint" condition and I concur. Extremely satisfied with my first experience with SWE.
Watch was just as described. Sent wire transfer, and transacted and shipped with no issues. Packaged well and shipped A-OK!
Great product as advertised, reasonable price and quick shipping.
The whole process was very smooth and very clear on the Rolex watch I purchased as a gift to my sister Michael was very clear in explaining and showing the store existence and all the staff, huge collection of all the watches with the Facetime, The Rolex was received as promised in 3 days and looks like a brand new, even though it's 1996 made Would buy another Rolex again very soon!
I just received my Rolex Date Just, and I couldn’t be happier!! I reached out to SWE with some questions I had before purchasing, and they responded quickly. SWE is definitely my go to from now on, Happy Happy Happy!!!
First time wiring $, I was nervous about it & Jason held my virtual hand the whole way, thank you. I am so pleased with my beautiful timepiece 🕊️♥️
Satisfied first time buyer
overall, pleasant experience -product was as advertised. I would recommend the company.
I have wanted an Omega constellation watch for over 30+ years! ( ever since Cindy Crawford used to advertise for them) and the one I desired was discontinued by Omega years ago so the only way to purchase it was second hand used. I heard about Swiss Watch Expo through an Omega dealer and she told me that it is a reputable website to buy watches from and so after visiting the website multiple times and seeing that the watch I wanted was there and then gone and I would have to wait several months for the one I wanted to appear again, I finally decided to pull the trigger and buy it. My husband was skeptical about spending so much money on a website but all doubts disappeared when the watch arrived exactly in time like they said it would!! I guess the original owner of the watch didn’t have the original box anymore but SWE put it in a beautiful box and it was packaged very well so it would not get damaged. We had to sign for it via UPS when it was delivered as well. The watch looks BRAND NEW!!!! You would never know it was used because it was in beautiful shape- polished to perfection and it was everything I dreamed it would be! I am so happy with my purchase and highly recommend this website if you are considering buying a watch from them. You won’t be disappointed !
My experience with Angela was exceptional and I am pleased with the service I received and the purchase. Will put them at the top of my list for future watch needs.
5 Stars. They answered all questions quickly and respectfully. Shipped quickly, and arrived as-described. Transparent transaction. Absolutely zero surprises. Will buy again.
Thanks for making me feel Presidential this birthday.
This was my second purchase from SWE and they do not disappoint. Thorough efficient and professional service and super quick delivery. My watch was precisely as described. I will be back.
Very smooth transaction. I’m a returning customer and will come back again Vlad was very helpful and highly recommend him I sold two watches to Swisswatexpo this time , got paid top dollar amount and purchased an Omega Speedmaster, from them. I love it!
Excellent service!
Amazing experience! The watch looked exactly the same in person as on pictures. There were no visible scratches on the watch (in person, nor in the pictures), so I can say that everything that was on the website was accurate. Shipping was seamless!
I have bought two time pieces from Swiss Watch Expo on separate occasions and have never been disappointed. This time around was no different. Vlad Malevich helped me to trade in one of my watches and the process was so fast and easy. I was able to get a fair price and put it towards my new piece. I love wearing my new Tudor Black Bay Gmt Pepsi Bezel. I highly recommend purchasing or even trading or selling your time piece to Swiss Watch Expo.
Vladyslav is the best ! I bought a 34mm Rolex from SWE not knowing how small it really was and returned it to SWE with no hassle. On a FaceTime call Vlad helped me to choose the right 36mm Rolex for me and now I'm a happy Rolex owner. My photo shows the 34mm on the left compared to a 36mm on the right. Big difference ! Thanks Vlad !
I recently purchased my dream watch from this store, and I couldn't be happier with my experience! The selection was fantastic, with a wide variety of styles and brands to choose from. The customer service was top-notch—friendly, knowledgeable, and eager to help me find the perfect watch. What truly impressed me was the lightning-fast shipping. My order arrived well before the expected date, securely packaged and in perfect condition. I highly recommend this store for anyone looking for a great watch with excellent service and speedy delivery. Special thanks to Zubair!
Authentic item at the best possible price. Excellent communication. Perfect shipping. Very happy with my pre-owned Cartier Ballon Bleu that looks to be in pristine condition.
PERFECT ! I will be back. Price was great. 100% authentic Rolex !
The entire experience was great. Out sales consultant, Ro, was extremely knowledgeable, friendly, and accommodating.
I was introduced to SwissWatch by a friend. Great experience from start to finish. The watch exceeded all expectations.
This is the second watch I have purchased and it went as smoothly as the first. We raw very happy with both purchases.
Great product in excellent conditions. I was expecting some blemishes but could not find any. Excellent customer service too. Vladimir’s replied immediately to my inquiry and followed up promptly to my further questions. He then set up a video call and showed me the watch on a Saturday. Done deal
Watch was beautiful and as advertised.
Very simple process, great communication and fast shipping. The watch I ordered was better than expected!
Absolutely perfect stem to stern. Jack did a FaceTime with me and showed me the watch. It was even better than the pictures. All papers and original materials included. Arrived perfectly. Would use again. Love my Breitling Bandit !
Great Service, Fast Delivery, Thank you!
Very professional and patient
This is the second time I've purchased a watch from Swisswatchexpo. Michael assisted me both times and each time was a smooth, professional, and enjoyable experience. He answered all of my questions about each timepiece and was very knowledgeable.
Working with Vlad Malevich with Swiss Watch Expo was easy and professional. They treated me fair and the transactions were prompt. I plan on doing business with them again!
Excellent from beginning to the end. Highly recommended
Hello my name is Andy Dollar, and I just purchased a Rolex Yachtmaster ,and when I open the box, I could not believe how beautiful the watch is. I really appreciate Zubair for helping me through the process. It fits right in with my collection, I thank Zubair for helping me choose the 40mm.
SWE was an excellent experience. I had my eye on a particular hard to find piece for a while, they kept me informed and when it showed up I was able to quickly and easily purchase it. It was carefully delivered two days later. Much appreciated.
Great experience. Attentive reps. Very helpful. Gorgeous watch!
Had great experience with my recent purchase from questions to delivery. All good. This was my second purchase and would use this company again.
Really good buying experience. The facetime meeting was very helpful in making my decision. Very good customer service. Shipping was fast exactly was expected.
I recently purchased an Omega Aqua Terra from SWE. I had a great purchase experience with the team from SWE - from the initial conversation with Ro to shipment queries with Deion. It is a beautiful time piece with original papers. I am glad to have come across SWE during my search in the U.S.
Great customer service! Vlad is a wonderful salesperson
Jason, Angel and Vlad Thank you for helping me finding the watch that without my knowledge, was manufactured just for me ! The speed of shipping, competence and service was from another world. Thanks again.
Michael was so helpful and nice! They ended up finding me a perfect watch that I love. Thank you!
Communication was great. Process to trade in my Rolex was easy. My new Rolex is exactly as described. Excellent condition. Will use SWE again.
Good experience purchasing my timepiece. Only negative thing to say is that I was not told that if I take the red band off before 10 days it cannot be returned.
This is the best store for your watches. Price are great, they help you to decide. Shipping is extremely fast.
The absolute best experience I've had with a retailer of any type in some time. Their approach to client service and product quality is unequaled....
The process of purchasing a watch from SwissWatchExp was outstanding. They were very professional and knowledgeable. Excellent Customer Service. Hard to find this quality now a days. They helped me every step of the way of my purchase and let me know what to expect when my watch arrived. The watch was exactly how it was advertised, excellent condition. My husband was extremely satisfied with the purchase. I would order another watch through them again.
Professional salesman helped me select my watch. Easy payment process and speedy delivery.
buying an expensive watch online can be scary. However SWE made it a very safe experience. Michael offered to facetime me to show me a few different pieces and even showed me around on the shop. I stopped by to pick it up locally when I was in town and they said that if I found out the watch was not authentic they would 100% return my money. I registered the watch on Breitling’s website and it was authenticated. It was exactly as pictured. I will definitely purchase my next piece from them!!!
Vlad was exceptional with assisting me in-person with my first Rolex purchase. He was patient with me and answered all of my questions. I will definitely shop here again!
Wonderful customer service from Michael & Vlad. My husband is very happy with his gift! We need it extra links and Michael resource those at a better price and a lot faster than if we were to order them from a retailer in Canada. Thanks again!! We will be back! We highly recommend this business.
Excelente servicio. Responden rápido y resuelven los inconvenientes que puede haber. Absolutamente los recomiendo Se puede confiar en la la calidad del producto
The shipping was very timely and the product was exactly as advertised. I would definitely recommended using SwissWatch
I picked the perfect watch; it fit so well I was afraid to keep it at first. Here’s the first Rolex purchase I ever made: Air King 34mm 14000 with a Blue Sapphire Crystal, pictured below the day I got my Rolex watch in hand and fitted perfectly on my wrist.
These folks are true watch pros! They know their elite brands - Angel & Michael informed me with more detail than two separate Cartier boutiques. They are all industry experienced and work hard to educate their clients. Great customer service on shipping, privacy and security.
I’ve purchased two Cartier watches from SwissWatchExpo over the past few years and had a great experience.
I have had 2 very good experiences thus far with SWE. Michael Cash was very helpful during my most recent visit. I appreciate his as well as the rest of the staff's expertise.
Great experience. Knowledgeable and responsive.
I recently purchased a Rolex 116000 from Swiss Watch Expo in Atlanta Georgia. Michael Cash helped me with my purchase. He asked if I would like to participate in a video call so I could see that watch in more detail before making a decision. The watch was exactly as described and even nicer than I expected. He even gave me a little video walk around the shop which was nice because you could see actual people. Quite a different experience than I’ve had with other online retailers. I would highly recommend Swiss Watch Expo and Michael Cash for your watch purchases.
Overall, an excellent experience. The patek Philipe that I got is beautiful.
Great customer service every time. I have used SWE for many years now and they are excellent to work with.
Great watch. Great experience!
Great experience, sales person walked me through the buying process and helped me select an amazing watch
As promised ! Thank you
I visited SwissWatch Expo and Jason was my salesperson. He was very nice and knowledgeable. He took his time with us with no pressure to buy. I was very impressed and would visit them again.
It was my first purchase with Swiss Watch. All went good, perfect condition of the goods and delivery timing.
Great communication...great transaction. Will be back for my next one
Super fast shipping. Beautiful time piece. SwissWatchExpo is far superior than Grailzee. A+
extremely easy to work with. thorough instructions for wire transfer and delivery.
I live 10 blocks from the Diamond District in NYC and buying here was easier and at a better price. Love the watch. Thanks.
The Rolex was exactly as described, and gorgeous! Purchase was easy and Ro and Michael were great to work with; very helpful and knowledgeable.
SwissWatch provided the best customer service and selection of used watches. I was able to get a one of a kind watch for my wife. It is beautiful and was exactly like it appeared on the site. The watch was delivered the next day! I would recommend SwissWatch to anyone looking for quality used watches. Nothing but excellence from SwissWatch. Thank You.
I just traded my Panerai Navy Seals for the Panerai Marina Militare 47mm beautiful watch!!! My watch arrived just as described in mint near new condition. I worked with one of the most professional and knowledgeable watch specialist Vlad who took the time to answer all of my questions as this was the first time I have purchased from Swiss Watch Expo. I can’t thank Swiss Watch Expo and Vlad enough. I will be back for my next watch in the future. If you are looking for your perfect watch you must check out Swiss Watch Expo!!
Excellent choice of watches. Great service and responsiveness. Plus they are not selling you the whole time. I felt like I was being educated and that was what I needed most. Thank you
Excellent retailer. Very professional and knowledgable. Everything as promised.
I had been eyeballing several watches on SWE for months (still am, actually), and finally decided to pull the trigger when my wife saw a hard to find Rolex model she had been seeking. Customer service and sales were top notch. Upon arrival, the watch was in perfect condition and stunning. I will not hesitate to purchase from SWE again in the future - which I almost undoubtedly will!
Great experience with Swiss Watch Expo! Customer service was great. Was able to FaceTime to see the watch in person even though I’m out of state. Will buy from again!
Internet purchase. The staff was very helpful and accommodating and prompt in the responses.
Great service and very knowledgeable about the Cartier Roadster
Highly recommend. Worked with Vlad…very prompt responses to my questions and accurately described the watch I purchased (Rolex GMT II). Watch arrived on time and as described. Fair price as well considering the quality of the watch.
Excellent service from Zubair. Watch was exactly as described online. Price was fair. Will not hesitate to purchase from them again.
Excellent and professional, fast shipping
Great experience. Efficient sales process, quick shipping. The FaceTime call really helped with my decision making. Price was fair per my research.
Great watch, easy process great service
Michael Cash was great - went and held the watch , told me it was in perfect condition and when it arrived it was. Very good experience especially when buying a 5 figure watch. would definitely use them again.
Superb experience buying my first watch at SwissWatchExpo! Staff was super helpful and watch arrived as advertised. Will be a repeat customer. Thank you!
Item received quickly in the condition advertised. Good communication, good transaction.
As a multiple watch buyer from SWE... I can tell you I have been pleased by the transaction every time. Everything always arrives on time and as represented.
Watch is beautiful Arrived on time and well packaged Keeps perfect time
100% accurate description, excellent condition, fast shipment. Thanks!
Great trade and purchase experience. Excellent quality watch, and Vlad could not have been more responsive or helpful.
Great experience overall. Took time multiple times on FaceTime to see the watches of interest. Will continue to do business with them. Happy, satisfied customer
I’ve purchased 3 watches from SWE and have had terrific service, product is always as described and most times better than expected! Thanks for all you do SWE!
Great contact and quick delivery. Everyone I dealt with had a great personality and made everything as smooth as could be expected. I appreciate the thoroughness and attention to detail that Ro and Deione provided during and after my purchase.
I purchased a beautiful Rolex from the Swiss Watch Expo Website. I am very pleased with it. Shipping was expedited and everything was perfect. I highly recommend them for your next luxury watch purchase. Looking forward to continue business with them in the near future .
Made the experience smooth and painless. Answered all my questions.
Watch was like new, as described, and came in 2 days. I'll be buying from here for now on.
I am very happy with my new Omega. Watch was pristine. Shipped quickly and well packaged with a signature required. Saved significant money over new.
Just recently I purchased a Rolex yacht master watch from Swiss Watch Expo with the help from Ro Wright sales agent with the above company. The transaction went smoothly, delivery went great, and the customer service after I received the watch was even better. I would do business again with Swiss Watch Expo and also with Ro. Overall it was a good experience. Thanks, Ro for the help. Rick Ratcliffe
Michael was a great help in deciding what model I wanted!!! I was purchasing a Rolex for my son graduating from law school and had no clue what my options were!! Ty Michael!
The process of picking and purchasing a watch was incredibly easy. I actually had to return it and swapped out for another watch. They made the whole process extremely easy and I will definitely be returning in the future for additional watch purchases.
I have recently purchased my third watch from the Swiss Warch Expo. I had a remarkable experience, and subsequently acquired another exquisite timepiece to augment my collection.
Shipping was super fast. Item was exactly like the picture and description. Very very nice merchandise. Constant communication if theres an issue. All around great service
Experience with SwissWatchExpo was excellent. Vlad was awesome and great experience with the rest of the team. The watch is exceptional and the price was great. Will return when ready to upgrade or add another to my collection.
Excellent customer service and enjoyable to work with
Swiss Watch Expo is an excellent seller of fine watches . Their photos are outstanding and usually show the movement housed inside the watch. Trade in was seamless and quick
Amazing customer service, beautiful watches, would highly recommend!!
Beautiful Watch. My husband LOVES it!
I have never bought a watch online before and I was obviously nervous. BUT the reviews were so good, I gave it a shot. I was not wrong! The watch is perfect and exactly what I wanted. You will not be disappointed!
Excellent customer service and beautiful piece for the price. Very pleased!
I purchased a watch for my husband's 50th birthday. It is always a little scary trying to purchase something this expensive online, however they made me feel completely comfortable with the entire process. We did a video chat before the purchase. I was able to see their showroom and meet the employees as well as see the watch I was interested in. The quality & service are outstanding, the process was simple, and the watch arrived in two days after payment was made. I would definitely purchase from them again should the need arise.
Communication was prompt & regular
Human phone support was easily accessed, and the watch was received exactly as expected. The whole shopping experience was seamless and easy. Highly recommended!
Great experience working with the Swiss Watch Expo team remotely. Angel was responsive to my questions. She set up a FaceTime chat to show me the watch and give me a virtual tour around the facilities. She was upfront in mentioning a couple minor areas of wear on the leather band. Shipping was secure and fast, and the watch's condition was just as advertised. Highly recommend!
I highly recommend Swiss watch expo. Fast and easy. My sales rep was very helpful and knowledgeable. I will definitely be back to purchase another beautiful time piece.
The staff is very prpfessional and competent. They answer the phone every time I call.
Received the item on time as expected in the perfect original packaging. Everything was in great condition.
Great customer service, quick turn around time! Vladyslav was great! Will buy again from here…
Excellent watch ad well as excellent customer service!
A++ fast professional service , they are the best great selection great prices, will be back thx swe.
The whole process of trade in and purchase went smoothly and seamlessly. I appreciated the transparency
Great service! So happy with my new watch. Thank you Szaber(sp?)!
This is my 3rd purchase from Swiss Watch Expo. I was looking for a particular year of Cartier XL Roadster and finally found the exact time piece I had long been looking for. I had the watch verified and timed and it checked out in excellent condition. I will give a full endorsement for this business, great customer service, excellent payment options, easy transactions and fast shipping.
Excellent description and pictures about the condition of the watch I purchase. I received exactly what I was expecting. Delivered on time.
Bought my daughter a Rolex for her college graduation. She was able to choose her favorites online and then FaceTime with staff to see before making her decision. Great experience, would recommend!!
this watch is absolutely amazing the price was right I had to add 2 links witch they sold me at cost very nice just perfect 👌 👍 🥰
Excellent process from start to end. Well supported by Jonathan Clark and Deion Taylor both Operations Assistants.
I’m happy with my purchase and the price that I paid for it. My Monaco was in the condition that was advertised on their site.
I recently purchased a timepiece from SwissWatchExpo, and I couldn't be more thrilled with my experience and the product. The customer service was exceptional, with a responsive and knowledgeable team that made me feel confident in my purchase
Amazing experience would definitely trust them again for another watch
Good price, shipped fast, exactly as described.
Purchased a ladies Rolex and found exactly what I wanted. Service was quick and efficient. I couldn't be happier.
Great customer service staff for two times experiences that I bought from SwissWatchExpo.. the first one was gorgeous Breitling watch and the second was wonderful Patek Philippe watch..
This is my fourth watch purchase from SWE. Breitling B01. They are so easy to work with. I recommend buying from them if you are looking at one of their watches. Michael was helpful when I called to ask about the watch.
Buying an investment piece (for me, Rolex) can be intimidating. I didn't want to go into a jewelry shop to try on watches and learn more about them before I came to Swiss Watch Expo. Throughout the process, they were responsive to anything that I asked them. The watch I got looked exactly in person as the pictures online and it was wrapped very securely. The pieces appear to be about 5% lower than other online shops too. All in all, a classy, first rate experience. Give them a try. They won't disappoint.
Great experience with fast shipping.
Fantastic buying experience. I was able to FaceTime with the seller to see the watch and the service center. Delivery was quick.
This is my second watch from SwissWatchExpo. They provided a beautiful watch, great customer service, and fast delivery. Thank you.
Friendly. Courteous. Great price
Incredible experience! Ro was a pleasure to work. Professional, knowledgeable and great customer service.
Service was great, timepiece was beautiful. Staff was professional and accommodating. Thanks so much.
I am extremely pleased with the purchase of my Rolex GMT II. Not knowing when or if I could get a new one from an authorized dealer I proceeded to investigate reputable luxury watch resellers. Swiss Watch Expo has an extensive inventory of fine luxury watches and an established store with needed support personnel. Trust is built and earned and with such an expensive price I was very cautious about spending so much money. However, after viewing various Rolex watches by a SWE representative I decided to proceed with my purchase. It’s been two weeks since receiving my watch and after setting the time it has been dead on with the time. There is not a scratch anywhere on my beautiful time piece or bracelet. I also own a nice dress datejust and this sport watch adds to my collection..
Having worn a Rolex Datejust 36 for the last 20 years, I was looking at renewing my watch collection with something that would give me the same premium feel while being more unique and different. I therefore spent a few weeks on the 'net comparing brands and models. Even as a first impression, SwissWatchExpo's Web site struck me as the most user-friendly as well as the one exuding the kind of elegance and sleek design that harmonizes with the product. After a few weeks, then, I had settled on three "finalists"--a steel and yellow gold Rolex Datejust Turn-O-Matic, an all-steel Cartier Ballon Bleu, and a truly unique Cartier Calibre featuring a brown dial and rose-gold bezel and bracelet-links. Which one to choose? I live three states away from Georgia, so a quick in-person visit was out of the question. So I decided to call SwissWatchExpo to pick their brains and perhaps get them to help me make a decision. The gentleman I spoke to, by the name of Ro, was quick to pull out the three watches in question and offer a Zoom call so that I could see them and learn more about them as well as the store. The Zoom call was quickly set up and Ro took me on a virtual tour of the shop. It's a super well organized outfit right out of a Bond movie--with a Web and photo department (which explains the excellence of their online presentation), a repair shop, a sales area, etc. Very impressive. Then Ro showed me the three models and upon some back and forth, I decided that the Cartier Calibre was my favorite. A couple key-strokes on their Web site, and I was able to order it the morning after, with the additional option of overnight shipping (a mere $50 extra). That was yesterday. Today, sure enough, I received my watch at 12 noon on the nose, and I couldn't be more pleased. The watch ships very securely, with triple packaging, in its box and with a red band around the bracelet--which allows you (as long as you don't remove it) to return the watch within 10 days if you so wish. As Ro had predicted, I have kept the watch and from now on it's going to be part of my signature look. Thank you SwissWatchExpo and thank you Ro for your excellent service. You have gained a loyal repeat customer.
Very happy. Bought two watches, traded in one. Excellent communications, fast shipping, high quality products. Highly recommend.
Great experience. The watch arrived in 2 days, was well packed, and looks and runs great. Thank you.
Easy shopping, fast shipping and excellent communication
Professional and knowledgeable.
Had good experience with Swiss watch Expo, I have bought 2 watches from them, great customer service, highly recommend them.
Very good watch buying experience and they responded timely to my questions after the sale. Condition of watch was exactly as described on their website.
Excellent experience. Purchased a Cartier Ballon Blue 28mm and the watch was received just as described on the site. Had a full experience with video call and phone calls from a sales associate who made ensured I was satisfied with the watch before I purchased it. Will most definitely buy my next watch from you guys. Thank you for everything.
Jenna was great with helping get my order through and help me get my wife’s timepiece here on a specific date. Would highly recommend! And plus the watch is beautiful
I was able to FaceTime the preview of the watch which alleviated any concerns that I had About making my first purchase of this top of watch over the Internet The watch arrived in condition and my wife loved it.
Very helpful associate Zubair. FaceTimed before the purchase and it arrived when he said it would. Great watch! Will buy again
The watch looks brand new. The staff was friendly, face timed the watch for me before purchasing. SWE is the only place I would consider for a high quality timepiece.
If you are looking for a luxury watch that comes with a reliance of quality and beauty, then look no further than Swiss Watch Expo. Their customer service and expertise compares to none other. Shipping is fast and secure. Please visit them online. You won’t be disappointed!
Great experience. Found a great watch and was able to FaceTime them directly for a personal viewing. Would purchase from them again
Living in Atlanta, I was able to make an appointment to follow up on my beautiful Rolex purchase and the sales staff was helpful and friendly and helped ensure a wonderful experience.
I went back and forth about purchasing a TAG watch for my husband. I literally walked away from the idea due to financing. Jason reached out to me and worked out a very reasonable solution that no other company I’m sure would be able to accommodate. I was at ease knowing that the company was all about the customer experience. It also showed in the very constant communication via text and email. I knew where the watch was in every step of the process. I was nervous purchasing a used watch but could tell right away that Swiss Watch Expo ensures the quality of the items they sell and the packaging and shipping was phenomenal! Thank you very much. I highly recommend doing business with them.
I love my watch and had a great experience purchasing from SwissWatchExpo! It was wonderfully packaged as described and in fantastic condition. I would purchase from them again in the future.
Swiss Watch Expo wonderful to work with for such a significant purchase. I have bought and traded with them several times over the years. SWE has proven to be honest and the staff very kind and professional. This purchase and trade I worked with Vlad. He was quick to respond to my inquiries and very helpful. Thanks SWE for my wonderful new Rolex watch.
Just got my birth year watch from here. Angel was great to work with. Staff was super helpful when I needed it. Definitely will be reaching out to Angel in the future.
Had an amazing experience buying graduation watch for my wife. SWE had the exact model I was looking for - an out-of-production cartier - at a reasonable price. The delivery was prompt and the watch was exactly as described. Really satisfied with the overall experience and would definitely recommend to anyone on the edge.
great selection, fast shipping. selling my watch was easy. great customer service. pix and descriptions are very accurate.
Great experience happy with my watch and service!
Fast shipping. Item was as described. I am very happy with the purchase.
Professional, courteous and purchase was delivered as promised.
Bought my first Rolex Air King here. The customer service was amazing and the watch is mint. They shipped it to me in LA next day and I couldn't be happier with it. Great service and watch was as advertised!
Bought in store once, traded another online. Both times great experience. Both times Vlad helped me out, very knowledgeable and got the process done quickly. Look forward to buying from them in the future.
They are quick and responsive. A live person always answers the phone and helped talk me through multiple questions regarding shipment, delivery, refund policy, how to set the time on my Rolex etc. They also scheduled a FaceTime appointment to show me the watch and showroom within the same day I requested! I shopped for watches on Ebay and Watchmaxx and this is by far the best experience. Highly recommend!
it was so exited go there and get an extraordinary time piece, I am extremely happy with Swiss Watch Expo, they deliver an amazing service and they know how to keep customers happy, I want to acknowledge to Mr. Yun Jason for his remarkable customer service, it is super fun to listen such a professional and passionate person. I hope to get back soon !
I bought a Cartier watch from SwissWatchExpo, and I am very pleased with the time they spent to answer all of my questions, and the prompt delivery of the watch. I highly recommend this company when looking for a pre-owned, high-end watch.
Loved working with Zubair! Process was easy and the customer service was amazing!
I recently purchase a Rolex Sea Dweller. The service was perfect and the watch upon delivery was perfect. I will definitely purchase from Swiss Watch Expo again.
This is the second watch I’ve purchased from Swiss Watch Expo. An absolutely handsome Omega timepiece.
Great Service and Fair Prices
I re-bought a watch that was stolen from me. I looked around and y'all had the best price and the quickest easiest setup to purchase the New Watch. I was impressed by the quickness of the purchase and it was simple and totally legit 100% legit. also I like that walls sight shows the actual watch you're purchasing which is nice. thank you will be back
Excellent service provided, extremely professional, the entire process was seamless and easy with an abundance of selection of the highest class watches by the highest end brands. I was told about Swiss Watch Expo by my brother who had bought 3 time pieces already and the experience did not disappoint I love my Azuro dial Rolex and I would definitely return in the future for more purchases. I highly suggest others shop SWE as well you will not be disappointed!
very satisfied with my purchase,no problems and fast delivery.
Awesome experience as always. Second time purchasing a timepiece from them and the customer care is beyond phenomenal
Great work with Vladyslav Malevich he assisted with my trade in watch to upgrade watch. Very professional and answered all my questions in a prompt and professional manner. Got exactly what was advertised and a beautiful SWE accessories that compliment the watch. Nice classy touch. Would recommend friends, family for any type of watch business . Thank you JKD
Couldn’t be happier. They’ve made it easy painless and possible for me to have the watch I have always wanted. I woukd recommend them to all I know
I'm very pleased with my purchase. The salesperson was very knowledgeable answering all my questions.
Yes, the service was great and so was the price.
Great experience purchasing from SWE. Was able to set up a time to FaceTime view two watches (Rolex Explorer 36mm) and Justin our sales associate was very transparent about differences in condition and pricing. Price for the watch was reasonable relative to other dealers. He was also very helpful in discussing the warranty policy and payment options / details. SWE has a good policy in case the product is different in person to expectations online. Also great authentication policy. Only complaint is that shipping was a bit slow (2 days shipping, payment processed on a Wednesday and product received the following Monday), although that is not fully within SWE control. Overall, would recommend SWE to anyone looking to make a purchase and am overall very satisfied with my experience and the profit!
Super please with my purchase. The service was great. I had Jason as a sales rep, he was great. We FaceTime twice, and he made me feel comfortable with the buying process. And help me select the right piece and explained all the details i needed to know about it. I'm glad i went this route. Thanks you guys.
5 Stars. Quick, easy and exactly as stated.
Excellent price point. Salesperson was exceptional. All questions answered. Watch delivery was timely. Excellent condition as described. Would purchase from SwissWatchExpo again.
I purchased a rolex submariner, the delivery was 2 days, the watch is used but looks like new, customer service was great, their prices are better than their competitors, I am planning my second purchased only with the swiss watch expo..
Watch was in perfect condition, will definitely buy again from this site.
This will be the second watch I buy and quality and service is awesome. Thank you and keep up the great service.
Angel provided me, a first time customer, very thoughtful service. By this I mean not simply considerate service, but more important for me, analytic consideration of what I need to think about when buying a per-owned watch online and through a zoom call. She also spent a great deal of time with me examining the watch up close on the zoom call. And she walked through the SwissWatch Expo offices to give me an idea and assurance of the scope of the business. A really great experience. A short time later I sent Angel a question in an email. It turned out to be Angel’s day off and Michael called me to answer my question. I now check SwissWatch Expo’s site on a regular basis!
Top notch client service and hassle free transaction. Vlad and Jason were in constant communication, did a FaceTime to show me a few options, and walked me virtually through the store and purchase process. Will purchase again!
I was very nervous about making such a large purchase from an online dealer. Once I received it I even took it to be authenticated at our local Rolex dealer & thank goodness all clear it is authentic. It was priced great & the easiest purchase ever. I am very happy and more importantly so was my boyfriend. I would highly recommend!
Easy to use website. No switch and bait Had the watch examined by a local expert, who felt that all was exactly as described and was real Rolex parts and watch Sales person on phone pleasant and helpful Quick delivery Would use again
Swiss Watch Expo was so incredible to work with. I was definitely hesitant to buy a Rolex online, but they helped me thru the process. We had 2 FaceTime showings or several watches. They were so prompt with all responses. I did initially choose a watch and had it delivered. However, when I received it the watch was not exactly what I wanted. No problem! We selected another watch and the return of the first one was easy. Money was refunded a day or so after receipt of the returned watch. Do not hesitate to contact them about a watch. I am not the proud owner of my dream Rolex thanks to SWE.
Perfect experience. Watch number 3
Decent experience, easy purchase, easy wire, new Rollie on my wrist
Great customer service. Third time around Aloha!
I purchased a premium watch from SWE and had a great experience with the purchase, shipping, and receiving processes. I thought the prices and quality were great. I would recommend and I’ll be going back myself.
I have purchased a few watches from SwissWatchExpo - the service has always been impeccable!
Good overall experience. Two things to improve upon; first, 2-day delivery actually meant five days if over the weekend - don’t order on Weds thinking it will arrive by Friday readied for a weekend event. Second point, it would be beneficial to see a photo of the watch on a wrist to get a sense of proportions- all watches seems to have the same dimensions on site.
I had a great experience with Swiss Watch Expo. The timepiece arrived exactly as described. Michael Cash was my Sales Consultant and he was most helpful during my purchase. This is a great dealer and I plan to continue the relationship with other purchases.
Amazing service straight forward pricing honest folks - I've bought many watches from Swiss Expo and have never been disappointed. One watch had an issue and I sent it back and they repaired no charge.
Jason was super helpful with my transaction. If I hadn’t already gone in knowing exactly what I was after I’m sure he would have been able to assist me even more.
Purchased an Omega Speedmaster and Seamaster. Great prices, fast shipping, easy transaction, quality watches. Couldn’t be happier.
The experience at Swiss Watch Expo was nice. The dealer was very knowledgeable and even allowed a last minute accommodation which allowed me to choose the watch I really wanted. Will definitely be back for future purchases.
Everyone was great to deal with. Michael and Deon were very helpful with my watch being undersized for my wrist. The were able to find me a link and it looked great.
The staff provided the buying experience of a showroom visit, virtually. Watch was as advertised. Exceeded my expectations of buying a luxury watch online
I cannot recommend Swiss Watch Expo enough. I live in another state so I worried about doing everything online. While we did hit a few bumps in the road I worked with Ro who was so helpful, I cannot even begin to tell you how great his customer service skills are. You don't have to work with just one person, they are not commissioned so anyone is willing to help I just chose to ask for him because I had such a good experience. We ended up buying two watches and we love them so much. 10/10 recommend.
Excellent customer service and product knowledge. I had the pleasure of dealing with Jason. He was professional, patient and answered all of my queries. If you are looking for a quality timepiece, I would highly recommend Swiss Watch Expo!
Worked with Ro to get my first Rolex Datejust. The service was fantastic all the way from procurement of the piece to the transaction and delivery. Highly recommend these guys!
Excellent service. Easy Bank Wire Discount. Fast delivery. Purchased a Cartier Santos 100 40mm w/Bracelet in SS & it arrived in excellent/like new condition. Highly recommend!
Couldn’t be happier. Watch arrived quickly and in amazing condition. I also appreciate the warranty.
SWE was a pleasure to deal with. They are straight forward with their prices. I originally found them through Chrono24 but decided to buy direct as they were offering better discounts. Their pictures are the highest quality pictures I’ve seen so far online. Would definitely buy from again!
Well to be honest, I was a little skeptical. I did my research and really couldn’t find a reason not to purchase from SWE. The Rolex was just as pictured and better. We took it directly to an authorized Rolex dealer and had them adjust the band for my wife and the lady helping us made the comment of how beautiful the watch was. Well worth the money.
I recently made a 2nd purchase from SWE, a Panerai GMT, and it's beautiful. My prior purchase was a JLC MCC with meteorite dial. Literally out of this world! Love them both. Service and delivery was extremely easy and fast. Mike and Victoria are awesome and very helpful. Will come back a third time in near future. The excellent photos and detailed description of each watch was spot on. Thank you.
Product arrived as described and fast shipping. Good selection as well. They answered any questions I had quickly. Would buy from them again.
I highly recommend SWE my watch was mint as described and was shipped quickly and safely Zubair handled my transaction and was polite and helpful 5 stars from me!
Watch was delivered quickly, it was exactly as advertised and customer service was excellent!
Great experience prompt shipping the store even called me to discuss my purchase. The watch was impeccable and I will do business with swe again.
Great Service! Worked with me to get a delivery by a certain date. Oh yeah...the watch was in excellent condition too!!
Excellent service will definitely be purchasing from you all again excellent timing also received the watch in 1 day
I have purchased 2 beautiful high end watches for Swiss, they do what they say and the products are identified perfectly. Great job gang! see you on the next purchase, J
Very professional and great communication. Watch is beautiful!
Have purchased numerous watches from SWE… always a positive experience and always the watch as presented.
Very nice experience. Staff was polite and professional and very helpful.
I've actually bought from Swisswatchexpo before. Once in person while traveling through, and then now online. I've tried grailzee.. it's just a bunch of auctions where people refuse to sell if they don't meet reserves. I tried chrono24.. all offers are non binding and I've had a seller say his photographer chipped the watch after photos.. yet he accepted my offer, let me go into escrow, and then told me of the chip and needing 6-8 weeks to send it off. Swisswatchexpo only has online what's in inventory, and the checkout is smooth and fast. After after a payment didn't go through, they called me immediately after(I inputed the wrong billing address). All around the smoothest swiss watch 2nd hand seller ive dealt with.
Amazing place to purchase a Swiss watch. Staff is super knowledgeable and they want to help you find the best watch. SwissWatchExpo has a very large collection of nice watch to buy. If you want a Swiss watch, this is the place to find and buy from.
Excellent service, Rolex in excellent condition, shipping and packaging was quick and safely done. Loved the option to FaceTime in order to view the watch before purchase. Every staff I dealt with was knowledgeable, responsive, and very professional. Impressed first time buyer who will recommend SWE to others and use again! Well done.
Excellent business. Excellent customer service and a beautiful watch.
Good prices. Great quality . Fast delivery.
It was a smooth and seamless experience. I saw the watches over a video call. Then when I received them it was like buying a brand new watch. I will buy again.
I am happy for this purchase! Thanks Jason. Be back for next.
Ro should be running the whole company. I don't normally call someone and prefer texts BUT he could not have been more knowledgeable, friendly and helpful. Frankly, I think he was the best "on phone" service person that I have hade. Give that man a raise or an award!!!
Smooth transaction, shipped on time and the watch was as advertised.
Good price for a great watch. CS was helpful. Happy with the results.
Very easy process to buying the watch that I wanted. Friendly and helpful!
Great service and a very - very good price on a beautiful watch. Will purchase from again I am certain. Thanks Swiss Watch Expo!
Swiss Watch Expo was great! Michael was my salesperson and he was extremely knowledgeable. He made sure I got the right watch at a great price. Thank you!!
Yes this place is a legitimate and safe place to do business, as both a buyer of vintage watches (always cleaned and polished, with 18 month warranty) and a seller.
Fantastic selection and quality!! I have purchased two watches from Swiss now and I couldn’t be happier. The customer service is really top notch. The staff answers any questions you may have with a smile and they are always very pleasant. We will definitely be purchasing from them again!
Fantastic experience! knowledgable support staff, accurate descriptions.
Went through a few online websites before finding SWE. Purchasing a luxury watch online instead of in person did yield some trepidation. However, product came quickly in a well secured package. Was as advertised and would purchase from SWE again - thank you.
The Cartier Calibre Divers watch was my first preowned watch I have ever purchased and also happened to be the first watch I bought site unseen from an internet retailer. To say I was apprehensive is an understatement. However, after loads of research and reading reviews I decided to reach out to SWE. After a pleasant back and forth, Angel offered to FaceTime so I could see their location and the time piece. It sealed the deal for me. She virtually walked me around their location and introduced me to sales, operations, etc., and when combining that with her clear knowledge of watches, I was put at ease. The purchase was easy and when delivered the watch did not disappoint - it was in better condition than the professional pictures and FaceTime could show. Excellent experience that I would recommend to anyone - this won’t be the last preowned timepiece I will buy form SWE. Thanks Angel!
Amazing and accurate description of a beautiful watch. Customer Service exceeded expectations.
Great experience. Good selection and prices made it way too tempting to stray from what I originally was looking for. Purchasing experience was straight forward and I never got that shady feeling you sometimes get when making a large purchase online. Watch looks as pictured and was exactly what I expected.
Ordered a Rolex online. I could have found it cheaper elsewhere but found the SWE had it in better condition - pretty much flawless. Quick shipping, nice presentation. Very happy with my purchase!
Michael cash was awesome helpful. Honest and even did a FaceTime live call to help comfort me with a large online purchase.
Watch was described as mint, but the strap was very hard, worn and unusable. The cost of mailing back the watch for warranty in international markets can be very expensive and not worth it.
I bought a pre-owned watch from them and it’s still in excellent condition. Packaging is secured, and delivery is fast.
I had a wonderful experience at Swiss Watch Expo! I purchased my first Rolex watch with the assistance of Zubair. He answered all of my questions, and made me feel very comfortable with such an expensive purchase. I will definitely be purchasing from Swiss Watch Expo again!
Excellent customer service…..mint condition. Highly recommend Micheal as my sales consultant. A+++
Great service A++++ Super fast shipping! Watch came as described/advertised!!! Strongly recommend using them if your in the market for a used Luxury watch!!!!
My experience with Michael was flawless. He showed me what he had available and i told him what my preference was and he showed me what he had. He was very thorough and informed me the the price point would be a little higher, but took me through the process and also gave me every discount he could offer me. I had been looking for months for an Omega 300 watch. When the watch that Michael sold me arrived i was ecstatic. It arrived as advertised with the outer, inner box with cards and booklet included. Everthing looked like it had never been touched. First off its a 4 year old watch that was absolutely perfect. The watch was flawless. It looked brand new. I was so happy with my purchase. I will call on Michael and recommend SWE to anyone in the market for a great watch. Great salesman. He knows his product. Thanks again Mike
Great service! I have purchased two watches from them and they both arrived in beautiful condition.
Flawless transaction. The watches that I purchased were in excellent condition as stated on their website. I will definitely purchase from them again. Thank you,
Initially used a different site. Made excuses as to why they could not accept a trade in, and I certainly understand. That process took 3 weeks. With SWE, the whole process took 6 business days. I did not haggle over my trade in value, but I did get the watch I wanted.
We set an appointment to come in to look at some watches with Ro. Ro was super friendly and knowledgeable! Our son was able to get the exact watch he wanted! We will definitely be back in the near future!
thank you for everything, they helped very quickly and solved all the questions
Ro was the best!!!
Quick shipping, great service, best inventory selection. Thank you guys for all the help.
The entire experience with SWE (phone call, FaceTime viewing of the watch I purchased, expeditious mailing) was excellent and transparent. This company seems extremely trustworthy and given the amount of money spent on a long-distance purchase, this is a critical factor. I look forward to my second purchase from SWE.
I bought a Rolex sea dweller from Swiss watch expo and returned it because the case was to small for my liking and bought instead a Brietling Bently special edition mother of pearl. the whole buying process was first class they do a face time with you to show you the watch and also do a virtual walk through to see the facility . i dealt with a very nice man named Ro and a wonderful woman named Angel ,very nice people to deal with first class experience all the way. just a tip for new buyers when you receive the watch do not remove the red sticker off the band until your a 100% sure you want to keep it or it can not be returned. very happy customer for life i will definitely buy again. thanks Raymond form CT
The experience was on line was easy and all my questions answered.
All customer service representatives I had spoken to have been very kind and helpful. I’m very satisfied with the experience.
Swiss Watch Expo has the largest selection of grey market watches at very competitive prices. Don't hesitate! The transaction was very easy and smooth. Got my watch within a couple of days and I love it. Planning on getting another from them very soon.
Great selection and easy process to acquire timepieces.
Very happy with my watch, and appreciate all the info on the website and YouTube channel as well as the Swiss Watch Expo employees who were so helpful.
Amazing experience! Customer service second to none. Made the whole transaction seamless. Trading in timepieces for a Rolex scared me however SWE made it seamless! Thank you
The service was top notch and the watch was exactly as advertised, excellent condition. I would recommend buying from them!
Great selection and service. Delivered as promised.
I purchased an Omega Seamaster Aqua Terra Golf edition from SWE. I had narrowed down my choice to four different watches, and had some questions regarding the selections. Jason gave me a call almost immediately upon receiving my request, and patiently walked me through each watch, the differences between them, and the pros and cons of each. His support was incredible, and led to me purchasing immediately. His assistance was invaluable. The watch arrived two days later, exactly as described, and much more magnificent than the pictures. I will be a return customer thanks to the quality and the expertise Jason offered.
Really loved the buying experience. Easy to communicate with them, and Deion in particular was a big help calling directly.
Great service and product condition was exactly as rated online. They have definitely earned a repeat customer.
SWE, by all measures, it appears that the Omega, Seamaster Aqua Tera, which I recently purchased for my wife hit the mark! This watch is exactly what she has been hoping for, for over a year now. However, the suggested retail price from Omega had been pretty lofty! I was stunned when I saw this Omega, on sale from SWE, for a price that was a much below the suggested price from Omega. I called SWE and spoke to Jason, who was very helpful and even Facetimed me and gave me a personal closeup view of the timepiece. After reading the multitude of positive reviews on Yelp, I cast any doubts aside and decided to purchase the timepiece from SWE. Two days later, the Omega arrived. It was even nicer than it looked on Facetime! This Omega came with the original box and papers from Omega. To my surprise, the watch was originally purchased new, only four months prior (in December of 2023)! I don't believe that it was ever worn before it arrived at my house. Shortly thereafter, I surprised my wife (on the occasion of her new promotion), with the Rose-Colored Omega Aqua Tera, from SWE. Needless to say, she loved it! Thank you to SWE and Jason, for providing an exemplary timepiece at an unbelievable price!
Excellent product line and very competitive pricing. Easy to work with, good communications. Well organized company.
Great customer service. Jason was very knowledgeable and helpful. I will definitely purchase again in the future.
We purchased a beautiful watch for our daughter's graduation from college. The piece is timeless, the process was easy and delivery fast. Would recommend this merchant to my friends!
Beautiful watch, great condition. Easy sales and delivery process. Will buy again.
Two seamless transactions with SwissWatch. Competitive prices and they’re always willing to negotiate. Glad to give them five stars.
Professional, friendly, and very knowledgeable.
I was given help at every turn when looking at buying 3 watches. I thought that I paid attention to every detail but on one of the watches the case was smaller than I thought and they pointed it out to me which saved me from a mistake (although they would have taken it back). This could have also have meant a lost sale for them, but luckily I found another watch I liked just as well. So I wired the money on Tuesday and received my watches on Thursday. It CAN work that fast! But remember, it's not their responsibility to point out every detail. Their site does a great job of listing so many details about the watch. It's up to the buyer to do your due diligence. I did not ask about the length of a watch band and ended up with a watch that was too tight. This was completely my fault though. I could have tried it on before removing the wrapping and sent it back but I didn't. I could have called them but didn't. I kept it and ended up buying a half of an oyster flex band to get one that fit. Not the easiest choice but I really wanted that watch so it was all on me. I would recommend them whole-heartedly!! Just ask questions about the band and know what size watch you are getting ESPECIALLY if this is your first watch.
First,and foremost, the entire staff is overboard professional and personable!!!! Angel offered to try both pieces on FaceTime with me! I ordered two watches to choose from both were exactly as described and both beautiful . Michael was super helpful with the purchases. Unfortunately one had to go back. The return process is in motion now. I highly recommend this group!!!!!
I'm happy with my experience. I Bought a pre-owned Cellini Rolex for my dad for his birthday. It arrived 3 days from the day of purchase. The condition was as good or better than the images on the website. Highly recommended.
quality was exactly as described.
Quick turn around time, high quality products
On top of their game.
Great experience!! I’ll definitely be purchasing from this company again.
I worked with Ro on a purchase and he was wonderful. Will definitely be back to shop with SWE and him. Great service and the watch was exactly as described. Thank you!!
Watch was exactly as advertised and shipping was fast.
Ro was a great guy. Will be back really soon. Thanks guys
Jason, at SWE, Superb Customer Service, Shipping and Quality of wrapping top notch! The FaceTime Video demonstration of the exact Watch and detail is invaluable when not able to view in person. Brian N
⭐️ EXCELLENT experience in browsing, calling to discuss and buying two very nice pre-owned watches (Jaeger LeCoultre, Omega) from SwissWatchExpo last month. MEG was my sales representative – very professional and knowledgable about watch features and condition. Also helpful in setting up bank wire transfer process to get sizable discount on both watches. Their website descriptions, spec lists and photo galleries are very informative ... absolutely no surprises when receiving the watches, they look as if they were brand new! Definitely my "go to" place for browsing future wristwatch options! UPDATE (Apr 10, 2024) - Still feel terrific about the 2 watch brands I purchased, but recently decided to sell-back my Jaeger LeCoultre watch to SwissWatchExpo. After 3 months, I was just loving and wearing the Omega Seamaster ("James Bond" edition) far more often than the very dressy Jaeger LeCoultre watch. (I bought both watches from SWE at the same time.) The process was rather expedient and I felt the "sell back" price was reasonable. So all in all, SwissWatchExpo remains my "go to" place for shopping watches in the future.
The best prices I've seen. Love their watches.
Great service. Easy to work with and watch came as described. Would definitely use them again. Thanks!
I will be giving the watch tonight as a gift
Provided exactly what I wanted with no hassle. Nice to save money on someone else's safe queen. Now I have to resist temptation.
Great watch, Rolex Ladies Datejust White Gold and Steel. My daughter will love it. Great price and great service. Fast response. All went well and smoothly.
Incredible selection of outstanding watches. Customer service is second to none. What buying a watch should be about - fun.
I was in the market for a Cartier Tank Must Extra Large Automatic watch and SwissWatchExpo had one in stock. The price was one of, if not the lowest price I found on the web for a 2022 model. And, it was listed as in "Mint Condition" with box, papers and warranty card. I called them and inquired with their representative, ZUBAIR as to the condition. He assured me that the watch was in Mint Condition and that it would come in the original box and with all original papers, which from the photograph on their webpage, included the Cartier warranty card. I had noted previously that a Cartier warranty would transfer to a new owner if there was a remaining period applicable on the (two year) warranty. And if registered prior to the end of their (two year) warranty, the warranty could be extended for six additional years free of charge! Having said that, I was also covered through SwissWatchExpo's 18 month warranty. Therefore, I worked through their efficient purchase process with ZUBAIR. I found him to be a focused professional, very efficient, yet customer oriented and with a "can-do" attitude. When the watch arrived, true to his word, the watch wasn't just in Mint Condition, it was in "as New" condition. I confirmed from the warranty card that it had three months remaining on the warranty, so got on the Cartier website and successfully registered the watch for an additional six year warranty! The watch was received two days after payment and in a very protective wrapping. I WILL purchase again from SwissWatchExpo. Great Prices and Customer Service!
The online shopping experience was easy and the watch arrived as expected. The day after receipt, I called the ATL shop location (I'm local to ATL) and asked if I could come in to have a link removed. I was told someone would call me back - Never received the call. The next day I was able to make an appointment at the shop for that afternoon and a very nice man (forgot his name) helped me. All is well and I love the watch. Being local to ATL, it would be nice if one could simply stop by to look at different offerings - but was told I need to pick out three different ones and make an appointment - making the in-person shopping experience a little clunky....But overall very pleased with the purchase and would recommend Swiss Watch Expo to anyone want ing to buy a luxury watch. RSP
SWE, was an outstanding experience. Called and spoke to I believe his name was Zubair to confirm all and confirm express shipping. He was a very knowledgeable, answered my questions and was very professional. Could not have been a better experience. Most important...The item delivered was as advertised to a tee..... Thanks again SWE. Murray
Love my Breitling Heritage 42. SWE was with me from the pre-order process, to the post-order process. The watch really did arrive in all original packing with papers and tags, WOW! On top of the exceptional service, the could not find a site that was prize comparable to them. Thank you SwissWatchExpo 😊
Purchased a beautiful Rolex for an anniversary gift. Jake at Swiss Watch Expo was very wonderful and made the process simple. Dionne is great at making sure you have no issues in regards to shipping of your precious items. They also were able to procure extra links for the watch. Everything came exactly as shown on their site and we couldn’t be more pleased. Thank you for making our purchase such a pleasant experience.
SwissWatchExpo made my first time buying a luxury watch incredibly relaxing and enjoyable. I worked with Ro, whose knowledge of Rolex watches all but cemented my decision to buy from this company. I even had an issue the following day, and was invited back in the following day to get it swiftly fixed (I'm local to Atlanta). Highly recommended.
Just purchased a Rolex HULK from Swiss Watch Expo What a great experience from their entire team Vlad in sales was FANTASTIC, very professional, courteous with excellent knowledge HIGHLY RECOMMEND Swiss Watch Expo
Was able to get the watch I wanted and to trade up for. Communication was great and would definitely come back to get another watch. Thanks SWE & Vlad!
My wife was very impressed with the responsiveness, knowledge, and professionalism of the sales staff. They helped her search for the perfect vintage Rolex for her milestone birthday, and she’s thrilled with her purchase.
Dead on accurate description of watch, and I was grateful that mint condition actually meant MINT CONDITION!!! Will use you guy again.
LOVE LOVE LOVE my new Rolex Datejust41! Staff were Awesome and I couldn't be any happier!! Thanks SWE!!!!
Highly impressed with my online purchase experience from SwissWatchExpo! I recently acquired a stunning Jaeger-LeCoultre Control Master, and the process was seamless. Prompt address verification call followed by an early delivery, exceeding my expectations.
Very professional, delivery was quick and the product was outstanding. I will be using Swiss Watch Expo again in the near future.
A jeweler friend told me about them. In the past I have purchased a high-end watch from a competitor. SWE had what I wanted online, I called and within 10 minutes the watch was mine. My sales associate was Zubair. He was friendly, knowledgeable, and responsive to all my questions. Buying a high-end watch online can be concerning. Zubair, again, made it simple, easy, and quick. It was delivered within 2 business days, packaged very well and was everything he said it was… excellent. I told Zubair how happy I was and that I’ll be back again. Great company, great team and a great product.
Jason Yun was my consultant in my purchase. He was supposed to send a link for a possible possible watch trade but I guess he forgot. Otherwise his service was great.
I always have doubts ordering things online especially as expensive as this was. SWE did great . Very proffesional and they did exactly what they said. I know I paid a premium but I did it with both eyes open. As far as the transaction all was done well.
Customer service does not get better than this! We were shopping for engagement watches and worked with Zubair & Jason. We narrowed down the watches we wanted to see ahead of time and Zubair showed us each one over FaceTime to help us laser in on our favorites. He was kind, knowledgeable and patient with us as we asked questions and to see the watches from different angles. When we went to the shop on Saturday, we worked with Jason. He was also extremely kind, courteous and thoughtful with his time. We ended up making the purchases that day and cannot be more happy with our selection of watches as well as business to work with. While their approach is unconventional (this is not a run of the mill jewelry store as the majority of their sales are through e-commerce, making it difficult to casually shop), they are incredibly accommodating and well respected in the watch world. You are in good hands when you go to Swiss Watch Expo!
I was looking for a watch for my son's 45 th birthday ! A Rolex circa1979 the year my son was born . Jason called and spoke with me several times before I decided on the purchase. He was wonderful each time and the watch when delivered was fabulous!
Amazing experience. Very communicative and my watch was exactly as described.
Super smooth experience. Watch was as advertised and even better. Listed as excellent condition, more like mint condition. Shipping is insured and fast.
Good service watch as promised
Good communication. Sales rep was able to accommodate to my circumstances. Happy with the results
Incredible support, quick, secure delivery!
Eugene, Angel and team were absolutely amazing to with again! Always top class service and selection
First time making a purchase SwissWatchExpo. But was very happy with the experience from the video call to show me their showroom and facility through walking me through the watch and features. Would do it again and would definitely recommend.
Vlad was excellent I'm so happy with it. I love my Pepsi. Service was superb and I love your YouTube channel will purchase again thank you.
Beautiful watch exactly as described. Amazing communication, prompt secure delivery and all round professional service. I cant recommend this company highly enough - an absolute pleasure to do business with!
Excellent and patient (patience required due to my many questions) customer service by Vladimir . Very knowledgeable and thorough in all aspects. Watch arrived exactly as described and as promised. Very pleased with my experience!
Great customer service, and the products arrived as promised and described.
Although I did not work directly with a sales rep for my purchase, the buying experience was as smooth as my new Rolex’s bezel! Great communication when I did have a question on shipping, and arrived in the expected timeframe, securely, in great condition. Will be using for future purchases!
Have made two purchases with them, both items were perfect and shipping was fast. Will definitely use them again.
My Rolex timepiece arrived promptly as promised and in exquisite condition. Working with Swiss Watch Expo was a very positive experience. The female agent who contacted me to verify some information and make sure I was satisfied was such a nice person, and she answered all my questions. I wish I could remember her name. Thanks again, SWE!
Great experience with SwissWatchExpo. I'd been shopping for my son's Rolex wedding gift for a while and could not find the model I was looking for. SwissWatchExpo had it and for a good price too! I was hesitant to purchase online but the support I received from the store representative on the phone was incredible. I overnighted the watch- also great communication on shipping/tracking details. It arrived on time and in perfect condition. I can't thank them enough for the positive experience. They made it so easy! I'll definitely purchase from SwissWatchExpo again in the future.
Nice size watches, and easy to understand Understand which on the Internet with your prices
My experience with SWE and my sales representative Jason was an amazing one!! Jason went out of his way to find me the perfect timepiece and I couldn't be happier!!! From how the initial conversation went all the way to taking delivery Jason and his team at SWE were knowledgeable, accommodating, and professional. SWE is the real deal and you will get the product your looking for. Trust in the process, it works!
Was looking for a pre-owned Rolex and after browsing several sites decided to purchase from SWE. Their inventory was by far the largest I found and the prices are competitive. I did have trouble completing the purchase directly on the website so I called them. My call was answered immediately and a helpful, pleasant person was able to quickly complete the process. The watch arrived well packaged in two days, as promised. It is in pristine condition and running great. Overall very satisfied with the entire experience.
Beautiful watch, fast shipping, everything was easy!
Great to work with and the watch looked new.
The watch I ordered was exactly as described, and arrived in time. Great experience, and will definitely order again.
Professional and prompt service. Very accurate watch description. Love my new watch.
Used SwissWatchExpo for the first time to acquire a watch that is near impossible to acquire directly from a AD given I live in the US and this was an exclusive to Harrods in the UK for Tutor. Price was fair and the product was perfect. Came with box and Papers and SWE also sent a soft carry case for travel with it which was a nice touch and something I used immediately. Would use again and recommended to friends when not buying from an AD.
Reputable, Reliable, and The Real Deal! These guys are terrific. I had planned to purchase a gift for my husband for our anniversary locally, but it never arrived. I was very skeptical about purchasing without seeing the item first from an online store. But, after A LOT of research, I called and spoke with Michael. He was very professional and answered all of my questions... of which I had many. He took me step by step through their process. I needed the order rushed for deliver on a Saturday. He was very patient and understanding. He helped me to pick out the perfect gift and it was shipped and delivered as promised. I was panicked when it wasn't delivered by Noon on Saturday, but it turned out that the carrier's guarantee for residential deliveries is 9:00 pm; it arrived by 5:00. They remained courteous during my 3 neurotic follow-up calls when I was worried that the shipment had been lost. :) Upon arrival, it was very well packaged, was the exact item I'd ordered, and was in perfect condition. My husband loves it! Thank you to this very professional team for their expertise and outstanding customer service. I would highly recommend them!
Great buying experience online and over the phone. Great competitive pricing! Will definitely buy from SWE again!!
Mr. Malevich Was extremely helpful in walking me through the process. I will be a return customer!
Beautiful watch, no issues! Happy wife happy life!
Purchased an Omega Aqua Terra 38mm watch March 2024. It was absolutely flawless. The watch was reasonably priced, delivery was exactly as promised (UPS). SwissWatch beats Jomashop, Chrono24, all the other sites. Very impressed with the customer service and quality watches, easy to move around the website.
Could not have asked for a better experience. Their service is unmatched and my watch was exactly as described and pictured. Will definitely be buying again from SWE.
I’ve sold to and now purchased from SWE, so smooth both times. Timely communication and trust/reliability show through when dealing with expensive timepieces. I’d highly recommend SWE to anyone looking with their vast inventory and accurate pictures/descriptions.
Great Service from Jason a True professional
Great Experience!! Love my new watch.
What an experience! Great Service and fast Shipping. The rolex I purchased is in like new condition.
Thank you so much for this exquisite purchase!! It went very smooth! We were very nervous about purchasing a rolex watch over mail. We were worried about the payment and the how the watch is shipped after payment etc...however the whole transaction from A-Z was excellent. Meg was in the frontline putting us at ease with a lot of information and history behind the business. When we received the watch, it was in perfect condition as described with papers. I called a couple of times after the purchase for clarification and with questions, and the staff was absolutely helpful with any questions or concerns. This was a great experience and smooth transaction. Thank you so much!
I really enjoyed the ease of working with Swiss watch expo. They made everything very simple and quick.
Excellent and Fair price ❤️❤️❤️ more shopping to come🙏🙏🙏
Very nice, knowledgeable and helpful.
Got a great watch at a great price. I love it!!!
Great and eager attention by customer representative. Happy with my watch
A very smooth process from start to finish facilitated by Zubair. He was professional, helpful, knowledgeable and very courteous. And, I love my new watch.
Excellent overall experience. Highly recommended
Great watch !! Great customer service, very thorough and accomodating
Excellent from start to finish! Definitely recommend
Good customer service!
Vlad and the entire staff were extremely helpful. Normally I only buy new or pre-owned pieces such as this Rolex Daytona from authorized brand dealers. However after waiting over 3 years for a new Daytona, I decided to research other options. After looking at other highly reputable, highly rated online sights that carried the model I was looking for, I decided on SWE. Their reviews, the offer they made on the Rolex I wanted to trade in and the overall deal they made with me were the deciding factors. Being ever skeptical, I held this review until the watch arrived and was fully vetted by my local Rolex agency for authenticity and correctness. This process went flawlessly and I am extremely happy with the transaction. If there was one improvement I could recommend it would be to wrap the outer box in protective paper to prevent scratching during shipment and place it in a larger box for shipping. The watch box was crammed into a UPS shipping box obviously too small for it. Other than that a wonderful experience and I look forward to do business with Vlad in the future.
Delivered quickly and is an amazing product watch. I love it and will come back for another for a gift when the right occasion comes along
Watch worked perfect and got deliver really fast great easy process
Service and help from Roman were excellent. Would work with them again.
I had a certain watch in mind that I wanted. I first tried to order it from Jomashop. The order was place, only to get an email 2 weeks later telling me they didn't actually have the watch in their inventory and they couldn't get it. So, the order was cancelled. I was looking on the Swiss Watch Expo (SWE) web site and found it! They have a huge inventory of luxury watches. Great pictures of the actual watch, with detailed product descriptions. And, the price was lower for what appeared to be a better watch then the one I tried to purchase from Jomashop. I called and spoke to Jason. He told me how to complete my order. After SWE received confirmationpayment cleared I got a call back from SWE to verify my mailing address before shipping. The watch was shipped UPS 2nd day at no charge. I received it the day the tracking advised I would. The watch is beautiful and I'm so happy to have it in my collection. I will certainly be doing business with SWE again!
Great experience, terrific value!!! Will buy with them again.
Absolutely hands down a great company, precise, throughout and trustworthy!
Excellent service, great price and quick shipping.
Great selection of watches, very professional.
Wonderful selection and outstanding quality watches are fully supported by a caring, professional staff. Thanks to Meg, Angel and Vlad for working so well together to take care of my requests for a recently purchased Rolex.
The watch arrived and was very fast on the shipping!
Enjoyed working with Ro he was very professional and knowledgeable about Rolex watches. I love my new watch!!!!
Purchased a Rolex today for my wife. Roe was fantastic to work with set the appointment on a Saturday. When we walked in helped us immediately. Easy transaction and he set the watch and adjusted the length. We will be back!
Easy and fast estimate for our watches and trading for a new watch. Will definitely buy from them again.
Excellent service and communication. Watch was exactly as described. Will definitely be back for another purchase
Really good experience. Ro was an excellent salesman, knowledgeable and helpful. They even were able to show the watch to me on FaceTime over the weekend. Sale and delivery went smoothly. Will buy again.
Perfect Watch dealer very professional It was a pleasure to business with Swiss watch Expo
This is my second purchase and I love it. SWE has great selection and definitely planning to purchase good quality watches again.
Excellent purchasing experience. Dealt with Vlady, and Michael. Both took excellent care in the handling of my purchase. Received my watch within 2 days. Vlady followed up to make sure all went well and was glad that I was happy. Thank you. Look forward to doing more business in the future.
Amazing watch buying experience - highly recommend!
Excellent and professional all the time ,perosnal help from mr michael cash It was a real pleasure to buy from SwissWatchExpo
Great experience working with the SwissWatchExpo team! Michael was my main POC and he was great! The watches were exactly as described and the purchase process was very simple. It would be nice if they provided a tracking number for the shipping as the system they used in my case was not accurate. Having said that, the watches arrived on time and in excellent condition. I will definitely be using them again.
We had a great experience with Swiss Watch expo! We worked with VLAD and he was very helpful and patient with us throughout our experience. This company has a great selection of Swiss watches and we especially liked the 10 day return policy, I would suggest a faster shipping method in the future.
I’ve purchased several watches from SWE over the years and the timepieces I have received have always been nicer than the photos and description. The Omega Seamaster Professional I recently purchased is no exception - I will be back!
SwissWatchExpo made a sizeable purchase less stressful. After months of lurking on the website, I saw a Rolex in a configuration that was just PERFECT for me. I reached out to get some additional information, and Jason called me back on my cell within minutes. After a couple of days of thinking it over (with several texts to Jason), I went ahead and pulled the trigger. I wanted to pay for the purchase using two different methods, and Jason made that happen very quickly. Another online vendor had previously told me that what I wanted was simply not possible with them. Two days later, I had my new watch in hand. With the rise of high-end super clones, I was concerned about receiving a counterfeit, so SwissWatchExpo's reputation and guarantee was comforting. But more that that, their price was reasonable and competitive with other vendors. I cannot recommend SwissWatchExpo enough, and look forward to my next purchase with them.
Meg was a fantastic help, pulled the watch and verified several questions on the spot. Seamless and professional process, great price on a hard to find timepiece.
i had a great experience with Michael Cash at Swiss Watch Expo. he answered all of my questions and the result was successful. i love my new JLC watch
Doing on line purchases can be scary BUT NOT MY EXPERIENCE with SwissWatchExpo. with the on line resources for fetting and feedback it was great. every one I dealt with was courteous and professional. Best online experience ever. And my new watch Is fabulous!!!!!!!
This was my first Rolex so I was unaware that it would stop working when not worn for a time. I texted my concerns and received a call "immediately". The representative, Jason, was very friendly and helpful. He explained how the watch works and walked me through setting the time. I was extremely pleased with my customer service experience. Thank you Jason.
Great customer service, great product. Definitely will buy again from them.
Purchasing a luxury watch online can be nerve-wracking, but Swiss Watch Expo has earned my complete trust - and repeat business! Recently I bought my second timepiece from SWE, and both experiences have been absolutely superb. First-Rate Service; From browsing the extensive selection to receiving my latest timepiece, the service has been great. Spot-On Descriptions; The product descriptions are meticulously accurate. No surprises here! You get exactly what you see, and the quality is exceptional. My new watch is stunning and runs flawlessly, just as advertised. Seamless Buying Experience; Both of my online purchases were incredibly smooth. The website is user-friendly and secure, and the checkout process is as easy as it gets. Overall, I cannot recommend Swiss Watch Expo highly enough. They've earned my loyalty with their exceptional service, accurate descriptions, and commitment to customer satisfaction.
Super easy transaction. They were very good about communicating in a timely manner. Watch was exactly what I wanted and in mint condition just as described. Will definitely purchase from them again the future. 5 stars top to bottom.
Had an absolutely wonderful experience working with SWE to purchase a long time personal grail watch. The process was incredibly easy, stress-free, and transparent. I worked with Meg who made me feel at ease and comfortable throughout the entire process from initial inquiry to delivery for a valuable piece. The watch was in spectacular mint condition and I could not be happier. Shipping was super fast, secure, and organized with great communication at every step of the process. At time of purchase they took me on a video tour of their physical space in Atlanta which was impressive and I got to view the watch live in real time. The price was super fair and transparent throughout discussions considering the quality and condition of the watch from the 2000s. They have a great collection of offerings including some long term relatively rare grail Pateks and I will definitely be back for future purchases. I can’t recommend SWE highly enough. I’ve purchased and sold many watches across many platforms and dealers over the years and this was an exceptionally good experience. Thank you!
Watch was exactly as described- absolutely beautiful! Customer service super helpful. Shipping was timely and just as promised.
Exceeded Expectations is the best way for me to describe my experience with SwissWatchExpo. Jason answered all my questions and concerns and couple of days later I was enjoying my Rolex.
I recently purchased a Breitling Navitimer Heritage Black Dial Steel Mens Watch A13324 from SwissWatchExpo. I was served by Vlad and Ro, and they did a tremendous job answering my questions about selection, purchasing, and use of my amazing new time piece. SWE is an excellent outfit with a top-notch website and great customer service. I would highly SWE to anyone who is interested in a luxury time piece, and I will definitely be going back to them again for my future needs. SG
I had a great experience working with SwissWatchExpo. I worked with Zubair who was incredibly attentive and knowledgeable. Immediately after my initial call, Zubair set up a facetime with me to give me a virtual tour of the showroom and discuss my options. Once I purchased the watch, shipping was fast and packaging was discreet. The watch arrived in great condition, just as advertised. I definitely recommend SwissWatchExpo.
I’ve been working with SWE from afar by email and phone. After several purchases and trade-ins I can attest that the company is trustworthy and the staff all try to make you happy during each transaction. Shout outs to Michael, Jason and Meg for their knowledge and support! When you see a watch online that you like, call them and have someone look at the watch with you over FaceTime. Ask questions! They’re very helpful and responsive. They have the largest selection, at the best prices, period. The timepieces arrive to you fast and in exactly the condition as stated, and keep on functioning beautifully. If there’s a watch you’re hoping to find, they’ll have it today or eventually, check back online over time.
Great experience with watch acquisition. Was a super easy process, very quick response time, pieces are exactly as described. I will not hesitate to do business with them in the future.
It was easy as can be...saw what I liked, and had my watch in 2 days. I love it, and would use Swiss Watch Expo again.
Had a great experience dealing with Vlad. Everything showed up as expected and conveyed to me through the site, face time and over the phone. Order was shipped in two days as I was told and delivered on time! I would/will purchase from them again should I find the time piece I am looking for! Thank you Vlad!!
Everything as advertised and promised.
Five Stars for SWE! 3 purchases over 5 hrs. Each was excellent!
I purchase a Rolex for my husband's 50th birthday from SwissWatchExpo and my experience was great! The watched arrived expediently and secure and I wouldn't hesitate to purchase from them again!
Love my new/vintage DateJust. Jason was very helpful, and answered all my questions.
I would never go anywhere else to purchase a rolex , they have top rated service , their products are pristine, the are honest . I can go on and on about this company. I have dealt with a few different people all extr helpful and kind . My watch came , it was smaller than I had anticipated (my fault) . It was a high price purchase for me, naturally I was nervous. The return was PAINLESS, I was credited withing 48 hrs . I was able to find another that suite me better. They do NOT push to sell, they go at your pace . No pressure . Great great company !!! Thank you to all eho have helped me. I have made a few purchases from them, never disappointed.
Good experience. First time buying a Rolex . Went with an Explorer ll . Zubair was a big help . Made it easy transaction
Watch arrived as displayed. Beautiful piece and fairly priced. Overall a good experience.
Great service!...I asked for an Her and His set for my anniversary, and they provide me with a lot of options. We are really happy with our Rolex set. Thank you
Great experience. Michael C. Was my sales rep and he was great to work with.
Another great transaction with SwissWatchExpo! Love the website, ease of use, quick responses, and customer service. Looking forward to my next purchase.
the best shopping store
Great selection of luxury watches. Decent prices, good quality. Customer service is very helpful and respond fast.
Awesome service all around by Zubair and very professional in his presentation and delivery. Thoroughly explained everything. And of course, my lady was WOWed by the Rolex timepiece. Kudos my man, Zubair!
Incredible selection and reasonable prices. Process of buying the watch including receiving it was flawless. Michael Cash was patient, knowledgable, and extremely helpful. Great overall experience.
Selected Watch online was delivered promptly intact from UPS and outstanding job and quality product
This is my second purchase from SWE and I'm looking forward to my next.. the overall process is pretty straightforward. 👌🏽
I highly recommend this company, I purchased a Rolex, and it looks fantastic, like new, plus it came with the box and papers unlike some of the other websites that sell watches, the customer service is awesome, they followed up with me to see if there was anything they could do to help me finalize the purchase, they match the Rolex company in customer service, not to mention that they have inventory when Rolex doesn't, thumbs up, thank you.
Awesome service!! I will definitely be ordering again.
Fast, secure, and perfect 👌
Wonderful experience. Jason was extremely knowledgeable and helpful. Highly recommend. Watch was exactly as advertised.
Purchased 2 watches at SWE over the years and boyh the service and selection is fantastic.
Solid Rolex Datejust 26mm I purchased for my wife. Good deal and quick shipping! Love that it came with Rolex box and travel case from SWE. Would recommend and hopefully in the future will buy another timepiece.
The associate's at SwissWatchExpo were phenomenal to work with. The transaction from beginning to end was very smooth. I'm now a proud owner of my grail watch, Rolex Explorer 39mm. It shipped in a secure packaging and arrived on time. Definitely recommend them if you are in the market for your next exquisite time peice. Cheers to SwissWatchExpo!
Watch beautiful and arrived early.
Great service, great watch and overnight delivery. What more can you ask for?
I recently bought a Rolex Daytona and I love it. The company is great to deal with and the person I dealt with is Row. He walked me through several difficult things to get this deal done and was very patient. I can’t say enough good about the company and its staff, and I talked to several of them. if you are hesitant about dealing with a company on the Internet, please don’t be. Every day when I look at my watch I can’t tell you how happy I am that I made this purchase. You might save a little bit of money somewhere else but I found the prices very competitive, and you won’t get the Customer Service That this company demands.
Great customer service. They called to confirm my address and made me feel at ease knowing the watch would get here safely.
Found a rare beautiful Cartier watch. It is just as described!! It arrived quickly and it was a very fair price.
Amazing price, selection and service. My watch arrived very well packed and in immaculate condition.
Great selection and their team and customer service are unequaled. I’ve bought several high quality watches from this team and will do so again.
Great experience and excellent customer service. Watch was even better than photos.
First time buyer, but now a lifetime customer. My sales rep hopped on a FaceTime with me right away to show me The watch I was interested in. And also explained how the business is ran as well as showing me the facility. All around a great experience.
Purchased a Rolex Explorer II ,2016 era with box , card, no papers. Price was reasonable, shipping was expeditious, I'm very satisfied with the time piece and the vendor.
Bought two unworn Rolexes from SWE, sales associate Michael Cash. Was so impressed with outstanding help with first transaction it was easy to decide to make second purchase and probably will make several more. Prices may be a tad higher at SWE than from others in the secondary market, but service, peace of mind well worth the premium. Updated. Now have bought four Rolexes from SWE. Ymmv, but I believe it’s a great place to shop!
Contacted them about An Omega and was put in touch with Mr Cash. It went flawlessly. Paid and arranged shipping under 10 minutes. Delivery was arranged for a day that I could sign for it. Perfectly packed. Oils not ask for better. Selection is great and always in flux. If not there today- check back on line next week.
Secure, authentic, and EXACTLY as advertised!! I’ve bought several pieces from this store with confidence. They always follow up with a phone call to confirm delivery specifications and are very courteous. My local jeweler ALWAYS compliments my watches when I get them sized and says they are perfect.
This is my second Rolex purchased from Swiss Watch Expo. Meg has been my sales consultant for both purchases. Meg is very professional and helpful, I would definitely purchase again from SWE and recommend to friends. I also love the website and visit it daily.
great customer service throughout the entire process. Love the watch as well; exactly as described.
The staff at SWE is amazing. I have bought three time pieces from them this year. They are very patient and knowledgeable on all the pieces i picked out for my wife and I. There customer service is top knotch. I wouldnt shop anywhere else.
Both purchases and returns have been flawless. The staff at SWE has been prompt and professional at all times. We look forward to finding our next watch at SWE!
Truly the most authentic and knowledgeable team in the city. Have bought and sold several items through them during the past 10 years. Can say without a doubt that they are legitimate, professional, honest and above all appreciate and understand fine watches. Almost made the mistake of working with another source on one item and would have cost us $700. You can trust their expertise and it’s a lovely environment, too!
I purchased a Panerai PAM00088 from Swiss Watch Expo. The whole transaction went extremely smooth and with no hiccups. Shipping was fast and the watch was exactly as described. I would highly recommend Swiss Watch Expo to anyone looking for a luxury watch. Thanks SWE for opportunity to purchase my new watch and being an honest dealer.
Excellent customer service and quality used watches. I've been impressed with every sales associate I have dealt with over the last two years.
I had a very good experience with Ro. I benefited by being local so I was able to visit their location and gain comfort with SWE. The owner and his mother came out to visit when I picked up my piece. Nice touch and the type of delivery expected when making such a large investment.
The staff was very helpful when selecting the watch. They also answered the phone and answered any questions we had. You are very happy with the watch. I would recommend them to anyone looking for a quality watch!
I recently purchased an Omega Speedmaster and a women’s Rolex for my fiancé. First time buying from here but definitely won’t be the last. I had the pleasure of working with Zubair. I was very impressed by his knowledge and attention to detail. He had answers to all my questions and stayed in touch throughout the process of receiving the product. I am looking forward to my next purchase!
Great experience start to finish. Great people to work with. They make you feel comfortable with such a big expenditure. The Rolex I purchased was because mine was stolen when I our house was broken into. I’m very happy with my experience!!
⭐️ EXCELLENT experience in browsing, calling to discuss and buying two very nice pre-owned watches (Jaeger LeCoultre, Omega) from SwissWatchExpo last month. MEG was my sales representative – very professional and knowledgable about watch features and condition. Also helpful in setting up bank wire transfer process to get sizable discount on both watches. Their website descriptions, spec lists and photo galleries are very informative ... absolutely no surprises when receiving the watches, they look as if they were brand new! Definitely my "go to" place for browsing future wristwatch options!
Entirely professional throughout the whole experience, from assessing a price for my own watch, the shipping, returning, help with questions. Friendly, easy, efficient! Comparing the prices of watches for sale to other places, they're the best.
Great experience with Mr. Cash. Watch came in exactly as described and depicted. Fast and secured shipping. Will definitely purchase from again in the future.
A+ customer service. Lots of inventory and fair pricing. I felt comfortable buying a luxury watch online. I’m thrilled with my new watch.
Easy. Responsive. Fair value.
Working with Swiss Watch Expo was a fantastic experience! They are knowledgeable, professional, and the service was phenomenal! They took the time to FaceTime with me multiple times to show me the watch I was inquiring about and answered all my questions. Furthermore, the masterful polishing and servicing of the watch in particular was the cherry on top! Lastly, Zubear (I might have his name spelled incorrectly, my apologies if so) was the representative I was in contact with and he made the process seamless and can’t thank him enough. I look forward to purchasing my next watch with them in the future.
Service was fast watch was as advertised very happy with my purchase I'll be buying more from them. I have made multiple purchases they do a excellent job always above and beyond expectations!
Incredibly professional! I was not only shown the watch I was interested in, but I was given an amazing tour of their store by Michael. When I received my watch, it was exactly at described. Highly recommend Michael and Swiss Watch Expo!!
The salesperson was an excellent communicator and went the extra mile to detail a great micro brand watch. Delivery was as promised, the terms of the sale were fair. Bravo!
The service I received was over the top from the beginning of the process to the receipt of my Rolex Submariner. All of this was attributed to Vladyslav my representivive.He just made what I thought was going to be a stressful situation to one of the most pleasant experiences . His patience , working with me was great! Thank you .
Great experience.- timely delivery and watch was as described. thank you.
I give you five stars because of your sales person, Meg Fernandez. She was awesome to deal and extremely professional. The Delivery did not go without a glitch however, as the appropriate amount of links were not installed. Which caused me to take care of it on my end. I was also disappointed to hear that you were charging me $200 per link and my AD only charged $70. I thought that was a little bit over aggressive on your behalf. Otherwise, very satisfied.
Sooo in love with my Rolex!! Can’t wait to order another!!
What a wonderful company to do business with. The whole staff did such a great job with instructions after the sale and helping me through out this process. If I ever buy another used Swiss watch it will be from these people. Shout out to Deion T, Lydia A, Hayden S, Nancy, Zubair and Ro for all their help, thank you so much for such a wonderful watch.
I love the Rolex watch that I chose. It looks very new. It came exactly after 2 days,when she emailed me on the time it was mailed. It was delayed, because I believe , I ordered the watch on a Friday. I just learned from my colleague that this company is excellent. He bought 5 watches from you guys.i will certainly buy another one. Thank you.
SwisswatchExpo was outstanding to do business with. The website, and customer service reps were professional and polite. I would gladly do business with them anytime.
First watch I have bought online and I can say I will not buy anywhere else! Fantastic communication and salesmanship. Well packaged and shipped quickly. Exceeds my expectations.
Thank you for another great experience, and for supplying my third Rolex!
After looking for a Cartier Tank Anglaise for nearly two years, I finally found it at Swiss Watch Expo. The sales staff was knowledgeable and responsive, the watch seems in excellent condition. I would use this service for previously owned pieces again. Shipper ParcelPro failed to update shipment tracking information at least daily, let alone in a timely manner.
I am a return customer. I bought from Swiss Watch Expo a few years ago and was truly impressed how professional and easy the transaction was. So much so I just bought from them again. My current purchase experience was no different. The communication from beginning to end was top notch. When receiving my watch it was packaged incredibly well. The description and pictures of the watch were accurate in all respects. They delivered a beautiful watch and experience that I have come to expect. I would highly recommend Swiss Watch Expo and will use them again in the future.
My experience with Swiss Watch Expo went very smoothly. My sales person, Ro was very helpful and professional. My husband loves the Omega Seamaster 007 watch. It was in excellent condition. Ro faced timed me to make sure I was comfortable with the purchase. I had never been to their actual store, so he gave me a tour of their facility over facetime. Great experience.
Jason was very helpful. Face time was useful to be able to see the watch. It was as advertised.
Today I had the amazing pleasure of dealing with Ro. What an amazing fun friendly salesman. He showed me the watch through FaceTime and ultimately I decided to buy it. It was a tag huer chronograph. The experience that this man made for me was a true selling point and it was just fun to be able to share this purchase..
The transaction with SWE could not have been any smoother. Worked with Vlad and he was very communicative throughout the whole process. Received the watch and it's top notch as described. Will definitely do business with SWE for my future watch needs.
The service that I received was great! Once i picked out the watch I wanted and ordered it, I received a phone to assist me with the payment for the watch. The watch got to me on the exact date that I was told it would be received. After having the watch for a few days, we thought there might be a problem with the auto winding. One of the sales people got on a facetime call with me to go over what needed to be done and guided me through how to correct the issue. Everyone that I dealt with was very nice and extremely helpful.
Awesome watch, called and spoke to a sales rep about a few questions I had prior to ordering. He was very knowledgeable and answered all my questions without hesitation. Made ordering grey more comfortable from someone who knew what they were selling, and understood the significance of purchasing a watch like this. I knew I would pay a premium for a pre owned in this great of condition, with this current market so no complaints on the price. I'm very impatient so I don't care to wait on an AD, and will most likely pickup a gold GMT from here when I'm ready. 100% recommend SWE.
Great products, very nice service. The price is good for what I received. Can't ask for more
Fantastic service and support, great team
Great service and beautiful watch.
Great customer service, quick shipping and item just as deacribed!
Second watch. Great place to shop. Watch arrived within days. I'll definitely continue to buy watches from Swiss Watch Expo.
Responsive! Watch showed up in probably better condition that expected. I would recommend
I have purchased 2 watches from SwissWatchExpo. Both watches were in good quality. Michael and rest of the SWE team are excellent effectively communicating all the necessary details to customers. I was also provided with very fast international delivery. I highly recommend SWE for your next watch. - Nusrat
Great service and great inventory. Will be back.
Selection was outstanding. Service was great.
I did a great deal of research and Swiss watch Expo had excellent prices, good reviews in general , and an excellent website . I bought 2 Rolex’s & an Omega in a 3 week time period . I worked with Roman who was super knowledgeable and a great guy . Very helpful and honest . The last watch. I bought unfortunately , I couldn’t get a call back from Roman or anyone, and ended up ordering online without assistance . They were just, I believe overwhelmed with business . I’m looking at a Rolex for my girlfriend . Hopefully I’ll get Roman on Monday . Shipping was on time and the watches were in excellent condition as described. Great organization ! Thanks Swiss Watch Expo !
Amazing staff!
All employees knowledgeable and helpful; even advised me of a coupon for savings I had not seen. Watch is better than pictured, beautiful and almost like-new. Great experience.
GMT II Master “Pepsi” What an excellent purchase. 100% authentic with box and papers. Near new factory condition. Online photos are of the watch you are purchasing. Excellent warranty, and the customer service is on point. Shipping was secure, got it in 36 hours, and FREE. Price points are more than fair. Had it authenticated at an AD dealer and they actually offered me a little more than what I paid for it due to the excellent condition the watch was in. I will definitely purchase from Swiss watch expo again.
Great. Fast shipping. Watch was in perfect condition.
Bought a John Mayer Rolex through Meg…delightful sales rep. Could not have gone any smoother. Was a great experience and LOVE my watch. Will do business with Swiss Watch again.
I’ve purchased multiple watches from SWE. Vlad is my go to person. I’ve always had a great experience and highly recommend them.
I ordered the watch and it was exactly what I ordered. I will buy another watch from this company, very pleased.
Extremely professional, responsive, and helpful. Watch is absolutely perfect! I would definitely do business with again
SWE was AWESOME 😎 Michael Cash, Vald were Excellent super fast shipping and Extremely large inventory! Authentic quality!!
Phenomenal customer service! I was skeptical about ordering such an expensive watch online, but they reassured me every step of the way, up until the watch was in my hand. Great follow up. The watch was in perfect, mint condition as described with all the paperwork and box as listed on the website description! Best of all the recipient of the watch, a watch enthusiast, was very impressed and satisfied. I trust this company and will likely use again in the future. A Win!
Here is my honest reply with my experience with the SwissWatchExpo Company. At first I was going to purchase the Yacth Master 35mm watch. Upon talking to their salesman and mentioning, I use to own a 40mm Submariner with the Blue Dial,the sales guy said, hold on we may have a 40mm Yacth Master in stock. And he did, he showed it to me on the video and it was a very good looking time piece . This is where as a buyer you need to do your own homework. I take full responsibility, that I did not do that. You know what happens when you "ASSUME" things. Their photo's are 100% correct, I just assumed being an older Yacth Master it was going to have the Red Second hand it does not. Next again my fault, I assumed a watch costing thousands of dollars would fit my wrist. Read the "DESCRIPTION" watch oyster bracelet fits a 7" wrist. Again my fault. After a couple of calls to SWE, I talked to a salesman Mr. RO , outstanding rep. for SWE ... He helped me to purchase more links ... So by not doing my own homework and making a number of assumptions, my watch does not have the Red Second Hand and I needed to purchase more Rolex Links, plus take the watch here in New Orleans to have links installed. Again my fault, the watch from SWE is what they said it was, its up to you to read the Product Description and SWE Return Policy ... I like my watch and have no problems making a second purchase, but for sure I'll read all the Description... Don't Assume . The Old Fireman / again I would buy a second watch from them ... Thanks Mr. RO
I purchased the Cartier Santos 100 with yellow gold for my husband from Swiss Watch Expo. Ro was the representative and he exemplified exceptional professionalism and customer service. He went above and beyond to provide me with all the information I needed specific to the watch and how to execute the transaction safely. This will be my go-to for future watch purchases.
Professional and knowledgeable service. They have a great selection and answered all my questions.
Great experience working with Ro!
Tremendous experience with SWE. Vlad was very communicative and answered all my questions; top tier! Got my watches quickly and the process was smoothe. Looking forward to get more!
SwissWatchExpo provided a great service. The team answered all of my questions via the phone and email then ensured my purchase arrived on time and packaged well.
Great selection, arrived quickly, Cartier watch as described! My daughter loves it!
Great experience. Very thorough and responsive. Vendor called to confirm delivery address and shipped item immediately. Item arrived exactly as described. I’m very pleased with this transaction.
Excellent in all areas of the sales/delivery process!
Great experience with SWE, staff was on point love the watch and delivered as expected. I'll be a return customer for sure !
Love my new watch.
Wonderful watch at a wonderful price...very happy
Another great watch purchasing experience with SWE. Zubair (sp?) was very helpful and professional. I gave this watch as a gift. I will certainly be back for my next watch purchase. Thank you!
Great experience!!! Quick responses!! Fast shipping!!
First of all, I would like to recognize the professionalism of Mr. Cash, a sales consultant at the Swiss Watch Expo. His timely intervention was decisive in making my claim viable in the blink of an eye after wasting my time in a lengthy, bureaucratic argument with one of the SWE’s senior watch specialists who lacked people skills and little understanding of consumer rights. Other than that, my overall experience with this company was positive.
Every step of purchasing a gift for my husband for our wedding day was flawless. I was informed, supported and thrilled with my purchase. He was even more thrilled! Will be a return customer for sure! Thank you SWE.
Great experience.
Service was generally very good. The sales reps were very knowledgeable and the more you dig in, SwissWatchExpo has a very sound process that you can trust. Only downside was when we wired in $, we didn't hear from anyone for 24 hours which makes you nervous. Additionally, it took a few weeks to hear back on an estimate we asked for on another watch. Overall, would definitely buy from them again.
This is the second watch I have purchased from this store. Love paying my wire transfer to receive a small discount and over nighted in two days is very convenient.
This is my second time buying watches from here. First time was very good. This time I was miss lead don't get me wrong I didn't know swisswatchexpo buy watches on whole sale . Mr Vlad told this yr price drop when they received my trade in the last week of December 2023. I was disappointed. I have to keep calling for someone to get back to about my purchase my watch. Again disappointed . Overall my experience buying watch there I will do it again. Thanks guys. Scottie
Great customer service. Knowledgeable and patient employees. Competitive pricing snd fast delivery. Item arrived just as pictured on site. Very very pleased.
Smooth transaction… great customer service. Not issues whatsoever.
I have been in the market for a Cartier and we were taking a trip to Atlanta to visit my daughter and I saw that you had one in stock and it just by the stroke of luck happened that you are in Buckhead. I was able to get an appointment in store to see the watch and was greeted warmly and was able to make my purchase hassle free. The biggest surprise was that you also had the Rolex that I had been looking for for myself for quite a few years and was unable to acquire. I bought both watches, and I must say that my experience there was wonderful! Thank you for , the work that you do and keeping this amazing Swiss watch and horology world going! I will definitely be visiting you again again for my next watch
I had a great experience with this vendor. Selection is massive and every staff member I spoke to was courteous and professional. I would highly recommend to anyone in the market for a nice watch.
I couldn’t have been more pleased with my new watch and the service.
Excellent transaction, all the way from customer service during the buying process to shipping. Will do business with again.
Found the watch I loved on Thursday and had it in my hands by the day after Christmas as promised. Very fair prices, great follow up, and watch as described on the website. I would work with SWE again in a second and probably will for my next watch.
Great product & Great customer service
Have bought several luxury watches from Swiss and have always been extremely pleased with the quality and customer service
What great service! They called to confirm shipping address and to let me know the expected arrival time right after the order. The watch arrived on time and was exactly as promised (looked better than the pictures). Would use these guys again and hope to do so (maybe to buy my husband something).
We are really happy with our purchase. Blad was outstanding and help us out all the way. Thank you
A++! Swiss Watch Expo is the best. Vlad is amazing and helped me and took the time to answer all my questions and gave his thoughtful insight and expertise. I am happy with my purchase and will be a return customer with Swiss Watch Expo. Thank you so much!
Easiest transaction ever. I purchased 2 watches from SWE, my husband’s JLC duoface reverso and my white gold Rolex Datejust President. The first was purchased separately, they had the best price for the particular watch he wanted and I saved even more when I wired directly from my bank. It’s safe and secure and it arrived fast and well packaged. I purchased mine via a trade in. They offered the highest trade in for my 2023 Datejust and my husband’s Omega Seamaster. Shipping to the store is free and they provide all the labels. They even gave me a better deal with the trade-in than just selling the watch. Vlad was amazing, had excellent communication and explained everything thoroughly. He got back to me In a timely manner and made me less nervous throughout the process considering I’m sending them my two watches. All this happened right before Christmas so I didn’t get the watch right away since I opted to do the wire transfer and had to wait for everything to clear. But I have the watch now and it’s perfect! Cosmetically, it’s in excellent condition. Too soon to tell if the watch is keeping time well but I’m sure it will. Thanks again and I highly recommend purchasing or selling your watch to Swiss Watch Expo.
Incredibly professional and well run business— They delivered when others couldn’t! They have an incredible inventory. You might say they have it all their prices are fair. The quality is top-notch and well vetted would buy again from them again and again.
Very professional . Shipping was fast. Watch as advertised.
Beautiful watch. Just as represented. Will shop with them again.
Great quality just as advertised with excellent customer service
Great customer service. Very happy with my purchase as well. Would recommend SWE to anyone interested in watches.
Great experience and great product Meg answered all my questions and helped me check out the watch showed up in two days and we love it I highly recommend them
I recently purchased a Cartier watch with SWE and I could not be any happier, customer service was magnificent as well as the watch itself. Very happy customer here 👌🏻
Very easy transaction, they provided all the details & the product was sent securely with tracking and had to be signed for. I was so glad to see it came with the original box and packaging as well. The watch is in perfect condition, couldn’t be happier!
My watch looks so much better in person you wouldn't know it isn't new not to mention customer service was great fast shipping and they were cheaper on this exact same model/year by $700 from what I found on other sites couldnt have been more pleased with my purchase..
Angel is very helpful and professional, she helped me make my wife very happy with a beautiful watch. Swiss Watch Expo is a real destination for watches offering a variety of brands, and very knowledgeable staff. The watch was flawless. I highly recommend them.
My recent luxury watch purchase exceeded all expectations. The timepiece not only exudes elegance but also boasts impressive functionality. This investment in a luxury watch was undoubtedly worth every penny, and I'm thrilled with my choice. I commend Jason, the salesperson who assisted me during my watch purchase. His knowledge and passion for timepieces were evident, and he guided me with patience and expertise. Jason's personalized recommendations helped me find the perfect watch for my fiancé, making the entire shopping experience enjoyable over a FaceTime call.
These people were excellent. I was a little leery about an expensive purchase so far away from my home. But everyone, from the person who first answered the phone, to my sales associate (Angel), to the lady who overnighted my purchase to me when I was in a Christmas panic. They were all caring, and yet professional. I would buy from these guys again in a second. The Cartier watch was serial numbered and exactly as described in the pics. I'm thrilled and my wife was very happy with the gift.
Very helpful and knowledgeable staff, with a seamless transaction right to Canada. Would highly recommend
great buying experiences. the watch details were clearly and accurately described, the price was competitive, and the watch was delivered within 48 hours. So smooth.
Excellent service all around. Highly recommend.
We purchased a beautiful Cartier watch from SwissWatchExpo. It was a perfect condition and the process was very secure and smooth. The watch arrived on time.
Great experience shopping and made the return process very easy as well (watch wasn't the right size, no fault of theirs though). Will definitely purchase again.
Excellent service, accurate on the description of the timepieces.
The best customer service ever. It was a surprise for my husband and ended up having to exchange the watch and they made the process very easy.
Beautiful watch! Fast delivery. Will buy from them again in the future.
I was in the market for my first Rolex and after finding out that they are virtually impossible to buy from an authorized Rolex dealer, I began my deep dive searching for a reputable jeweler who dealt in used luxury watches. To be honest, I didn’t really know very much about Rolex except that my grandfather had a gold one that was stolen about 30 years ago. After researching the brand, I found the watch I wanted: a Rolex Hulk Submariner. That being said, I found SwissWatchExpo after scouring the internet and they had an impressive selection of Rolex watches among other luxury brands. They had about 3 or 4 of this model at SWE so I decided to call and get more information. I should have bought a lottery ticket that day because my luck couldn’t have been better - I got Ro on the phone as my sales help. I immediately felt like I was talking to somebody I’d known for years. He was great with dispensing the knowledge about the watch and the history of the company. As it turns out Ro and a several people at SWE have worked as Rolex retailers before. He answered every question I had and even FaceTimed me so I could check out the watch. I purchased it on the spot and had the watch in two days. Their packing was beyond fantastic. There was no way that watch was getting damaged through regular shipping channels. I can’t praise Ro or SwissWatchExpo highly enough. Even though I didn’t get to meet him in person, he made the entire experience as personable as possible. He’s professional yet friendly. I already know my next watch and I already know where and who I’m buying it from.
Watch shopping online is tough especially when you're spending thousands of dollars. I've bought 3 watches from them so far and it's been a good experience every time. The most recent watch I will be exchanging hopefully the process goes as smoothly as a regular purchase.
Great service — found exactly what we were looking for. Thanks again!
Easy transaction, arrived early as a gift and she loves it.
Fantastic service. I had Jason who was able to help me find and secure a beautiful watch for my partner. Thanks for all your help! I will definitely be shopping here again
I love this company! I have purchased 3 watches from them! This last one was Omega seamaster james bond watch and I love it ! I recommend anyone wanting a luxury to buy from them !
Watch is beautiful and my wife loved it.
Amazing service fast and easy
The sales staff were well-informed, helpful and pleasant. My watch arrived in excellent condition within the time frame described to me. I would not hesitate to recommend SwissWatchExpo to others!
Rolex arrived in excellent condition but was missing a full link and was shorter than advertised. Called SWE expo and got a person (not a recording) who transferred me to a customer service agent (Meg, I think her name was) who actually FaceTimed me to be sure I was opening the clasp completely, verified it was too short, and immediately shipped out an extra link for me. Watch was examined and authenticated by two experts at my local authorized Rolex dealer. Will buy from them again. Very pleased with product and service.
The staff were courteous and kind. I was facetimed to look at the watch I selected to make sure it was what I wanted. Will buy from here again
Great overall experience with Swiss watch expo. Customer service was awesome!
The experience has been very good. I initially had concerns about the 34mm size, but all is well. I love the look of the watch on my wrist. The folks at Swiss Watch have been attentive to every detail.
After many hours and weeks of trying to find a certified dealer, I stumbled on swiss watch expo. I have bought multiple high end watches and I have never had better costumer service than with swiss watch expo! I spoke with Ro last and he was an incredible help. they took the time to not only be honest with me but even went so far as to FaceTime me to show the watch. when it came in, it basically was brand new! Will for sure be buying again from you all and have sent multiple watch friends who have been overjoyed with the excellent service. also, there warranty is probably one of the best in the business.
Watch arrived on time as promised. It was in perfect condition as it was described over the phone. The sales process was very simple, and the salespeople were great to work with.
Great experience! Great watches! Great service! Thank you Angel for being so patient with us and for all your help! :)
Top Notch customer service and support, I purchased two beautiful watches an Omega and a Rolex from SWE for a great prices, the shipping was fast, the transaction was easy, Jason was by far friendly and very knowledgeable. I’m totally impressed and pleased with my purchase.
Great service and accurate description of the watch. I gave it to one of my employees who also is a great friend. He loves it. It is in mint condition as reported.
Great experience with Michael Cash here. Fair and very fast appraisal for the piece I was selling. Great inventory to choose from as well. If you’re in the Atlanta area, there’s really no need to consider other used watch dealers.
Internet purchase. Excellent watch and delivery. Only spoke with a person to finalize payment but was a pleasant experience. Watch is genuine and beautiful. Will buy from them again.
Michael was knowledgeable and extremely helpful. I was nervous about buying a Rolex online, but he made it a pleasant experience. Thanks Michael!!
Found the Rolex Sea dweller I was searching for, paid a little more than retail, but that is better than waiting over a year at an AD. Watch is perfect and the customer service I received was second to none.
Excellent detailed live video and answered all our questions. Watch was in perfect condition.
Watch was exactly as described and very fast dispatch and shipping. Would buy from again.
Love my new Rolex! Good experience with customer service.
It’s a good experience of shopping first time but when see discription of my watch the box of Rolex include but I did not get it with Rolex box. But rest of things ok.
The experience and customer service was outstanding- I got a great seamaster 300 professional in pristine condition not to mention it shipped fast and was very secure. I will be purchasing from SWE again and highly recommend SWE!
Awesome experience! Will definitely shop here again!
Their attention to detail was very important. A professional called me with caring comments for my experience. They followed up immediately. I will definitely buy another watch from these guys again. They made me feel very comfortable ordering, Luxury watch online.
What can I say? I got a very fair price, based on the condition of my Rolex Submariner 14060M. The watch condition was exactly as I expected, because when you shop online at Swiss Watch Expo, they provide excellent photos of the Actual exact watch that you are considering, rather than just an example image. My sales representative, Jason , was extremely helpful and patient with me. This was my first purchase online with Swiss Watch Expo. The shipping was a fast 2 business days! Free of course. So, overall a very satisfying experience! John D.😁
Purchase was a breeze, watch fits amazing. Got exactly what was described in description.
I have purchased 3 or 4 watches from SwissWatchExpo and every one has been exactly as represented. I returned one for a warrantable repair that was done along with a face time explanation of what happened and how to avoid it in the future. They are courteous and helpful on the phone. Excellent company to do business with. Below is my latest acquisition and one of my favorites.
Beautiful Rolex,Item was just as stated,Easy Painless Transaction,Excellent!!!!
I recently purchased a Breitling Navitimer from SWE and have no critical comments or negative things to say about my experience with them. Everything was in order, as described; delivery was very rapid and the watch was well protected for transit through the postal system. I was pleased with my purchase and would patronise SWE again if in need of a quality watch. Since all was in order upon arrival, I have no experience in 'post-order' SWE customer service, but from a strictly new-purchasing standpoint, this was a very satisfying transaction. My sales rep (Lydia) was quite helpful and kept me informed about my transaction through its delivery. My overall impressions of SWE are therefore excellent. Thank you.
My experience with SwissWatch was professional with with no issues.
Vlad was very helpful. Working on a potential purchase in the near future…
I was in the market for my first Rolex and after finding out that they are virtually impossible to buy from an authorized Rolex dealer, I began my deep dive searching for a reputable jeweler who dealt in used luxury watches. To be honest, I didn't really know very much about Rolex except that my grandfather had a gold one that was stolen about 30 years ago. After researching the brand, I found the watch I wanted: a Rolex Hulk Submariner. That being said, I found SwissWatchExpo after scouring the internet and they had an impressive selection of Rolex watches among other luxury brands. They had about 3 or 4 of this model at SWE so I decided to call and get more information. I should have bought a lottery ticket that day because my luck couldn't have been better - I got Ro on the phone as my sales help. I immediately felt like I was talking to somebody I'd known for years. He was great with dispensing the knowledge about the watch and the history of the company. As it turns out Ro and a several people at SWE have worked as Rolex retailers before. He answered every question I had and even FaceTimed me so I could check out the watch. I purchased it on the spot and had the watch in two days. Their packing was beyond fantastic. There was no way that watch was getting damaged through regular shipping channels. I can't praise Ro or SwissWatchExpo highly enough. Even though I didn't get to meet him in person, he made the entire experience as personable as possible. He's professional yet friendly. I already know my next watch and I already know where and who I'm buying it from.
Great customer support and fast, easy communication. I will definitely do business with them again. Michael was fast to respond, flexible with my requests, and handled everything with great ease.
Amazing customer service. Quick response time. Easy to deal with. Fast shipping to Hawaii and an amazing product!!! Thank you so so much my husband loves his Breitling!
Everyone there is great! One of the BEST customer service team I have ever experienced! Special thanks to Meg an Ro! Great watch! Just as represented and my husband LOVES his like NEW Rolex! Thanks guys!!!!
Purchased 2 watches from them , they were very helpful with any questions and the items were shipped quickly and safely. Pictures of the watches were perfectly accurate. They answer their phones ! Better than other places I’ve done business with .
Beautiful watch, exactly as described. Shipping was fast with zero issues on this transaction.
Fantastic transaction all the way through!